Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Cole Donner

Laramie,WY

Summary

Self-motivated Guest Experience Rep. highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Overview

2
2
years of professional experience

Work History

Guest Service Representative

Lincoln Children's Zoo
Lincoln, Nebraska
05.2021 - 08.2023
  • Welcomed large volume of guests and improved overall customer service.
  • Resolved guest complaints in a professional manner.
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.

Animal Care Intern

Lee E Simons Wildlife Safari Park
Ashland, NE
01.2023 - 05.2023
  • Cleans and maintains animal living areas, including cages and tanks, using appropriate cleaning materials.
  • Feeds animals according to instructions from veterinarians or animal care supervisors.
  • Stayed on top of laundry, sweeping and disinfection protocols.

Education

High School Diploma -

Lincoln Southeast High School
Lincoln, NE
05-2021

Skills

  • Reservation Management
  • Guest Satisfaction
  • Complaint Handling
  • Nutritious Feeding
  • Behavior Analysis

Affiliations

  • Golf
  • Volunteering
  • Clubs

Timeline

Animal Care Intern

Lee E Simons Wildlife Safari Park
01.2023 - 05.2023

Guest Service Representative

Lincoln Children's Zoo
05.2021 - 08.2023

High School Diploma -

Lincoln Southeast High School

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Cole Donner