Cole Gast
Chesterfield,MO
Summary
Dynamic sales and operations professional with a proven track record at Herc Rentals, excelling in customer relations and complex problem-solving. Enhanced client satisfaction and increased sales revenue by targeting high-potential accounts. Skilled in inventory management and fostering strong vendor relationships, driving operational efficiency and team accountability.
Overview
4
4
years of professional experience
Work History
Sales Representative
Herc Rentals
06.2024 - Current
- Assisted customers with product inquiries and provided accurate information.
- Developed knowledge of inventory management systems to support sales operations.
- Collaborated with team members to maintain a clean and organized sales floor.
- Engaged with potential clients through effective communication techniques.
- Participated in training sessions to enhance product knowledge and sales skills.
- Demonstrated adaptability by learning new processes quickly during onboarding.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Operations Manager
Beyond Storage
01.2022 - 06.2024
- Streamlined daily operations by coordinating schedules and resource allocation.
- Managed inventory levels to ensure optimal supply chain efficiency.
- Implemented process improvements that enhanced operational workflows and productivity.
- Trained new staff on operational procedures and best practices for efficiency.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Developed and maintained relationships with external vendors and suppliers.
Education
Bachelor of Science - General
University of Missouri
Columbia, MO12-2021
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales closing
- Complex Problem-solving
- Objection handling
- Upselling and cross selling
- Territory growth
Timeline
Sales Representative
Herc Rentals
06.2024 - Current
Operations Manager
Beyond Storage
01.2022 - 06.2024
Bachelor of Science - General
University of Missouri
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