Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Cole Griffin

Katy,TX

Summary

Driven by a passion for service excellence and a knack for analytical problem-solving, I excelled as a Coding Instructor at CodeWiz, where I designed innovative curricula and led engaging workshops. My experience at Rock N' Boom Fireworks honed my interpersonal communication, ensuring high-quality customer support and fostering repeat business.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

5
5
years of professional experience

Work History

Sales Associate

Rock N' Boom Fireworks
12.2019 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Coding Instructor

CodeWiz
06.2024 - 08.2024
  • Primarily worked teaching students ages 6-13 basic coding elements using software such as MCreator and Roblox Studio
  • Designed curriculum for new coding courses to enhance student learning experiences.
  • Organized coding competitions to encourage teamwork and healthy competition.
  • Facilitated coding workshops to inspire creativity and problem-solving skills.
  • Enhanced student engagement with interactive coding platforms and tools.

Education

High School Diploma -

Patricia E. Paetow Highschool
Katy, TX
05-2024

Skills

  • Service Excellence
  • Collaborative Teamwork
  • Effective Time Management
  • Analytical Problem Solving
  • Punctual Performance
  • High-Quality Customer Support
  • Flexible schedule
  • Strong Interpersonal Communication
  • Conflict resolution

Timeline

Coding Instructor

CodeWiz
06.2024 - 08.2024

Sales Associate

Rock N' Boom Fireworks
12.2019 - Current

High School Diploma -

Patricia E. Paetow Highschool
Cole Griffin