Summary
Overview
Work History
Education
Skills
Community Work
Accomplishments
References
Timeline
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Cole Henneman

La Crosse,WI

Summary

Dynamic and results-driven professional with extensive experience at Scheels Sporting Goods, excelling in cash handling and customer service. Proven ability to train new employees and enhance team collaboration, ensuring operational efficiency and customer satisfaction. Recognized for attention to detail and professionalism in high-volume environments.

Overview

5
5
years of professional experience

Work History

Cashier

Scheels Sporting Goods
Eau Claire, Wisconsin
10.2022 - 08.2025
  • Collaborated with team members to ensure smooth store operations.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit with sales over hundreds of thousands of dollars each day
  • Provided friendly customer service to enhance shopping experience.
  • Trained new cashiers on operational procedures and best practices.

Ice Cream Server/Customer Service Cashier

Dairy Queen
Chippewa Falls, Wisconsin
03.2020 - 09.2022
  • Operated cash register and handled customer transactions accurately.
  • Followed food safety standards to maintain product quality and freshness.
  • Trained new employees on proper service techniques and company policies.
  • Maintained cleanliness and organization of the service area and equipment.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prepared and served ice cream products to customers efficiently.

Education

High School Diploma -

Chippewa Falls High School
Chippewa Falls, WI
05-2025

Bachelor of Sports Exercise Science - Sports Management

University of Wisconsin, La Crosse
La Crosse, WI

Skills

  • Team collaboration
  • Customer service excellence
  • Employee training and development
  • Problem solving
  • Attention to detail
  • Cash handling
  • Cash register systems
  • Customer relations
  • Professionalism and courtesy
  • Cash drawer balancing

Community Work

  • Chippewa Valley Junior Golf Clinic Volunteer 2022 - 2024
  • Chippewa Falls High School Golf Team 2021-2025

Accomplishments

  • Top 10% of graduating class
  • Honor Roll every Semester of every year

References

References available upon request.

Timeline

Cashier

Scheels Sporting Goods
10.2022 - 08.2025

Ice Cream Server/Customer Service Cashier

Dairy Queen
03.2020 - 09.2022

High School Diploma -

Chippewa Falls High School

Bachelor of Sports Exercise Science - Sports Management

University of Wisconsin, La Crosse

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