Cole Hynes
Boston,MA
Summary
I have 10+ years of experience serving up to 20 dinner guests simultaneously in an upscale restaurant setting. Im a very hardworking server who thrives under pressure and strives for perfection, always go above and beyond to create unforgettable guest experiences.
Overview
15
15
years of professional experience
Work History
Head Server
Legal Seafoods
02.2017
- Responsible for taking guests orders, serving food, communicating through headsets and inspecting dining area
Server
Via Cannuccia
01.2023 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Server
Wolfgang Steakhouse
04.2024 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
Steak 954
01.2021 - 10.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
- Managed inventory of dining supplies to prevent shortages during service.
Salesman
Hollywood Kia
01.2020 - 01.2022
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Promoted and up-sold products and services to meet needs of customers.
- Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Sales rep
Big Bobs Auto Sales
01.2019 - 01.2020
- My job was making sure every customer left happy or satisfied no matter the occasion
- And find what suits anyone’s needs the most
Food runner/Busser
Beehive
01.2018 - 01.2019
- Responsible for cleaning tables and bringing food to and from the kitchen
Server
Smith and Wollensky
01.2017 - 03.2017
- Responsible for polishing and rolling silverware, polishing wine glasses, inspecting dining area, taking guests orders, serving food and bussing tables
Server
Wahlburgers
11.2015 - 01.2016
- Responsible for greeting guests, taking orders and serving food/ alcoholic beverages
Server
Boston Concierge Catering
01.2013 - 04.2015
- Responsible for greeting guests, taking orders/ serving guests and occasionally serving the buffet line
Food runner/Busser
Union Oyster House
01.2010 - 07.2013
- Responsible for cleaning tables and bringing food to and from the kitchen
Education
High School -
Winthrop High School
Winthrop, MA01.2014
Skills
- Quick problem solver
- Capability to up-sell
- Thrives in fast paced environment
- Committed team leader
- High energy
- Courteous and professional demeanor
- Full service dining background
- Willing to work on call
- 10 years restaurant experience
- 4 years fine dining
- Safe food handling
- Multitasking skills
- Cash handling
- Exceptional communication
- Training employees
- Increasing sales
Timeline
Server
Wolfgang Steakhouse
04.2024 - 11.2024
Server
Via Cannuccia
01.2023 - 12.2024
Server
Steak 954
01.2021 - 10.2023
Salesman
Hollywood Kia
01.2020 - 01.2022
Sales rep
Big Bobs Auto Sales
01.2019 - 01.2020
Food runner/Busser
Beehive
01.2018 - 01.2019
Head Server
Legal Seafoods
02.2017
Server
Smith and Wollensky
01.2017 - 03.2017
Server
Wahlburgers
11.2015 - 01.2016
Server
Boston Concierge Catering
01.2013 - 04.2015
Food runner/Busser
Union Oyster House
01.2010 - 07.2013
High School -
Winthrop High School
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