Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Cole Ingrm

Cole Ingrm

Eagle Mountain

Summary

Dependable Loan Officer possessing in-depth knowledge of direct and indirect lending products, finance concepts and financial management software. Offering many years of experience evaluating, recommending and authorizing approval of loans. Trustworthy professional with expertise in prospecting, closing, and maintaining client relationships.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Loan Officer

Mountain America Credit Union
Saratoga Springs
11.2022 - Current
  • Supervise and mentor junior loan officers and support staff
  • Provide training on loan products, compliance, and customer service best practices
  • Evaluate loan applications by assessing financial status, credit history, and property evaluations
  • Determine the feasibility of granting loans based on risk analysis and compliance
  • Guide clients through the loan process, explaining terms, products, and requirements
  • Identify and pursue new business opportunities through networking and community involvement
  • Exceeded sales goals and performance metrics every quarter employed
  • Top 10 loan officer two years in a row

Sales Manager

Flooring Simple
Eagle Mountain
02.2022 - 05.2023
  • Supervise daily operations of the flooring department
  • Build and maintain strong relationships with clients, contractors, and vendors
  • Handle escalated customer issues and ensure high satisfaction
  • Provide expert advice and support throughout the sales and installation process
  • Track sales metrics and prepare performance reports
  • Ensure compliance with company policies and safety standards
  • Organize promotional events, sales campaigns, and showroom presentations
  • Leverage digital tools and CRM systems to manage leads and follow-ups

Clerk

Costco
Saratoga Springs
02.2020 - 11.2022
  • Provided training on merchandising techniques and procedures to new staff members.
  • Maintained accurate inventory records of all stock items.
  • Assisted customers in selecting appropriate merchandise for their needs.
  • Coordinated with suppliers to ensure timely delivery of merchandise orders.
  • Organized product displays in accordance with corporate guidelines.

General Manager

VASA Fitness
Murray
09.2015 - 02.2020
  • Oversee daily operations of the gym or fitness center
    Ensure equipment is maintained, safe, and functional
    Manage facility cleanliness and hygiene standards
  • Hire, train, and supervise gym staff (trainers, front desk, cleaners)
  • Schedule shifts and manage payroll
  • Foster a positive and motivating work environment
  • Ensure high levels of member satisfaction and retention
    Set goals and KPIs for the gym and staff
  • Identify areas for improvement and implement solutions
  • Created the number one growing gym in the Utah area
  • Voted MVP of the company multiply quarters

Education

Bachelor of Science - Finance

Emporia State University
Emporia, KS
12-2013

Associate of Science - Finance

Fort Scott Community College
Fort Scott, KS
12-2011

Skills

  • Loan underwriting
  • Credit analysis
  • Risk assessment
  • Regulatory compliance
  • Financial reporting
  • Sales strategy
  • Customer service
  • Goal-oriented mindset
  • Conflict resolution

Certification

  • Nationwide Mortgage Licensing Systems and Registry
  • Utah Notary Public

Timeline

Senior Loan Officer

Mountain America Credit Union
11.2022 - Current

Sales Manager

Flooring Simple
02.2022 - 05.2023

Clerk

Costco
02.2020 - 11.2022

General Manager

VASA Fitness
09.2015 - 02.2020

Bachelor of Science - Finance

Emporia State University

Associate of Science - Finance

Fort Scott Community College

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