Detail-oriented Mortgage Loan Officer specializing in VA home loans. Guides clients through home financing with clarity and integrity, ensuring compliance with VA loan guidelines and underwriting standards. Builds strong client relationships and collaborates with real estate professionals to navigate complex loan scenarios for timely closings.
Overview
4
4
years of post-secondary education
11
11
years of professional experience
Work History
Senior Loan Officer
Veterans United Home Loans
Columbia, Missouri
06.2019 - 07.2026
Specializing in originating and processing VA home loans for veterans, active-duty military, and eligible spouses, ensuring full compliance with VA lending guidelines and federal regulations.
Educated borrowers on VA loan benefits, eligibility, entitlement, and funding fees while providing guidance throughout the loan process.
Coordinated with underwriting, processing, and real estate teams to achieve timely loan closings.
Achieved customer satisfaction score exceeding 9.8 through consistent delivery of outstanding service and support.
Managed loan pipelines, documentation, and communication using Encompass and other systems for streamlined processing.
Stayed abreast of trends and VA policy updates to deliver up-to-date, accurate advice.
Combat Medic
U.S. Army Missouri National Guard
Boonville, Missouri
09.2015 - 09.2021
Developed standard operating procedures with unit leadership for garrison and field routines, enhancing operational consistency.
Coordinated skill training for soldiers on providing quality medical care and improving readiness for medical emergencies.
Completed detailed medical record tracking for an infantry unit of over 100 soldiers and routine
medical immunizations to ensure our unit met Army readiness requirements.
Supported National Guard activations during COVID-19 and civil unrest peacekeeping missions by
providing medical support and civilian safety support during public demonstrations.
Provided guidance to unit leadership on safety training, medical preparation, or considerations
factored into training exercises.
Senior Officer - Retail Loan Department - at Housing Bank For Trade & FinanceSenior Officer - Retail Loan Department - at Housing Bank For Trade & Finance