Summary
Overview
Work History
Education
Skills
Accomplishments
Other Work
Certification
Timeline
Generic

Cole Jenkins

Frederick,United States

Summary

Hardworking, adaptable individual with strong willingness to learn and develop professionally. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Branch Banker

Middletown Valley Bank
Frederick, SD
11.2023 - Current
  • Provided guidance to customers on the use of online banking tools and mobile applications.
  • Assisted customers with opening new accounts, processing deposits and withdrawals, cashing checks and making loan payments.
  • Greeted customers, identified customer needs and provided appropriate banking services.
  • Developed relationships with local businesses to increase branch visibility within the community.
  • Trained new employees on proper procedures related to customer service, sales techniques and operational policies.

Server

Wine Kitchen
Frederick, United States
08.2022 - Current
  • Guest Satisfaction: Consistently received positive feedback and high ratings on guest satisfaction surveys, achieving a reputation for exceptional service
  • Special Event Coordination: Played a pivotal role in coordinating and executing high-profile private events, ensuring flawless service and exceeding guest expectations
  • Repeat Business: Developed a loyal customer base through personalized service and memorable dining experiences, resulting in a high rate of return guests and positive online reviews.

Education

Exercise Science -

Salisbury University
12.2020

Health & Exercise Science -

Frederick Community College
01.2017

Skills

  • Sales Tactics
  • Customer Needs Assessment
  • Business Development
  • Guest Relations
  • Problem-Solving
  • Conflict Resolution
  • Relationship Building

Accomplishments

  • Salisbury University Graduate: Bachelors of Science with a concentration in Exercise Science.
  • Deans List Recognition: 2015 & 2016, 2017-2020

Other Work

  • Baker Rehab Group - MD
  • Center of Advanced Orthopedics, MMI Division - MD
  • Distilled Craft Cocktails - MD
  • Matts Fish Camp - DE
  • Superior Physical Therapy - MD

Certification

  • Certifications: American Red Cross CPR, AED & Child CPR

Timeline

Branch Banker

Middletown Valley Bank
11.2023 - Current

Server

Wine Kitchen
08.2022 - Current

Exercise Science -

Salisbury University

Health & Exercise Science -

Frederick Community College

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Cole Jenkins