Cole Johnson
Fairfield
Summary
Diligent professional with superior work ethic, friendly demeanor and several years of experience. Customer-focused employee with commitment to quality assurance. Background includes receiving, inspecting and logging products and maintaining cleanliness of storage areas. Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach. Currently attending college, hoping to showcase and expand my skill set.
Overview
3
3
years of professional experience
Work History
Online Grocery Associate
Kroger
Colerain
02.2025 - 05.2025
- Assisted customers with online grocery orders, answering questions and providing helpful information.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Greeted customers and provided excellent customer service.
- Suggested comparable products to replace out-of-stock items.
Shipping and Receiving Clerk
BGR Inc
West Chester
05.2022 - 08.2024
- Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
- Operated computers to access information related to shipping activities.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
Education
High School Diploma -
Fairfield Senior Highschool
Fairfield, OH05-2023
Some College (No Degree) - Accounting
Cincinnati State Technical And Community College
Cincinnati, OHSkills
- Customer service
- Order fulfillment
- Attention to detail
- Forklift operation
- Team collaboration
- Warehousing operations
- Self-motivated and independent
- Financial and managerial accounting
- Data entry
- Problem solving
Timeline
Online Grocery Associate
Kroger
02.2025 - 05.2025
Shipping and Receiving Clerk
BGR Inc
05.2022 - 08.2024
High School Diploma -
Fairfield Senior Highschool
Some College (No Degree) - Accounting
Cincinnati State Technical And Community College