Cole LaBue-Wagner
Middletown
Summary
Motivated and outgoing professional with strong interpersonal skills, leadership ability, and a passion for team success. Experienced in customer service, security, and sales. Exceptional service and support in customer-focused environment. Expertise in resolving inquiries, managing accounts, and fostering relationships. Known for collaborative spirit and adaptability, consistently driving team success and positive outcomes. Skilled in communication, problem-solving, and multi-tasking in fast-paced settings.
Overview
4
4
years of professional experience
Work History
Certified Personal Trainer
Self Employed Web
Middletown, NY
12.2025 - Current
- Developed customized fitness programs tailored to individual client goals.
- Conducted one-on-one training sessions, providing expert guidance and motivation.
- Monitored client progress, adjusting plans to ensure optimal results and safety.
- Educated clients on nutrition and wellness strategies to enhance overall health.
Member Service Representative
Crunch Fitness
Middletown, NY
08.2025 - Current
- Assisted members with inquiries, providing exceptional customer service and maintaining a welcoming environment.
- Trained new staff on operational procedures, promoting consistency in service delivery across teams.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
- Executed membership enrollment processes, ensuring accuracy and efficiency in data entry.
Security Guard
Atlas Security
Orange County, NY
11.2023 - Current
- Monitor and secure various sites across Orange County, including fire watch duties and access control.
- Ensure site safety and compliance with protocols.
- Communicate clearly and effectively with team members and site contacts.
- Maintained detailed logs of incidents, aiding in investigations and reports.
Sales Associate
Snipes Sneaker Store
Middletown, NY
10.2022 - 03.2023
- Top-performing salesperson on the floor, consistently exceeded sales goals.
- Assisted customers with product selection and built strong client relationships.
- Maintained working facilities, keeping sales floor clean, and properly stocked.
- Trained new associates, enhancing team performance and sales skills.
Field Specialist
LEGOLAND New York
Goshen, NY
05.2022 - 08.2022
- Engaged with children and families to ensure a fun and safe experience.
- Facilitated activities and managed large groups with energy and professionalism.
- Delivered excellent customer service in a fast-paced theme park environment.
Education
High School Diploma -
Middletown High School
Middletown, NY01-2021
Skills
- Excellent interpersonal and communication skills
- Leadership and team management
- Customer service & sales
- Problem-solving and decision-making
- Conflict resolution
- Adaptable and quick learner
- Relationship building
- Financial transactions
- Customer support
Timeline
Certified Personal Trainer
Self Employed Web
12.2025 - Current
Member Service Representative
Crunch Fitness
08.2025 - Current
Security Guard
Atlas Security
11.2023 - Current
Sales Associate
Snipes Sneaker Store
10.2022 - 03.2023
Field Specialist
LEGOLAND New York
05.2022 - 08.2022
High School Diploma -
Middletown High School