Cole Livernois
Oklahoma City,OK
Summary
Possess strong communication, interpersonal and organizational skills. Effectively communicates with all internal and external customers.
Overview
4
4
years of professional experience
Work History
Career Coordinator
Oklahoma Employment Security Commission
OK, United States
04.2021 - Current
- Provided customer assistance to claimants in order to address a wide range of issues on their unemployment claim
- This required a growing knowledge of unemployment policies and procedures
- Have some adjudication experience in approving/denying claims
- Interview claimants to obtain information about employment history, educational background, and career goals, and to identify barriers to employment
- Refer qualified claimants to AJC partners
- RESEA trained
- Was also placed on special projects from time to time when the State Office needed help from staff in the field.
One Stop Operator
Dynamic Workforce Solutions
Oklahoma City, OK
12.2022 - 04.2023
- Managed workforce partner relations for Central Oklahoma Workforce Board
- Hosted monthly partner meetings
- Coordinated services in 7 offices over 9 counties
- Developed regular office improvements to meet contract deliverables and improve office functionality
Assest Protection/ Inventory Control
Academy Sports + Outdoors
Edmond, OK
02.2021 - 04.2021
- Apprehend shoplifters in accordance with guidelines
- Identify and report merchandise or stock shortages
- Identify and report safety concerns to maintain a safe shopping and working environment
- Monitor compliance with standard operating procedures for loss prevention, physical security, or risk management.
Assest Protection/ Inventory Control
Academy Sports + Outdoors
Liberty, MO
07.2020 - 01.2021
- Investigate known or suspected internal theft, external theft, or vendor fraud
- Apprehend shoplifters in accordance with guidelines
- Identify and report merchandise or stock shortages
- Identify and report safety concerns to maintain a safe shopping and working environment
- Monitor compliance with standard operating procedures for loss prevention, physical security, or risk management.
Education
Master's Degree - Bible/Biblical Studies
Midwestern Baptist Theological Seminary
06.2024
Bachelor's Degree - Counseling Psychology
Oklahoma State University
05.2019
Skills
- Strong communication
- Interpersonal skills
- Organizational skills
- Customer assistance
- Referral skills
- Training and communication skills
Timeline
One Stop Operator
Dynamic Workforce Solutions
12.2022 - 04.2023
Career Coordinator
Oklahoma Employment Security Commission
04.2021 - Current
Assest Protection/ Inventory Control
Academy Sports + Outdoors
02.2021 - 04.2021
Assest Protection/ Inventory Control
Academy Sports + Outdoors
07.2020 - 01.2021
Master's Degree - Bible/Biblical Studies
Midwestern Baptist Theological Seminary
Bachelor's Degree - Counseling Psychology
Oklahoma State University
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