A compassionate worker skilled in emergency response and public speaking. Dedicated to providing top class customer service emphasizing empathy, communication, and fostering a positive environment where others can communicate freely.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Instructor
WK Martial Arts | Taekwondo Schaumburg
Schaumburg, IL
01.2024 - Current
Instructed Children, Teens, and Adults in martial arts specializing in Taekwondo, teaching them self defense, sparring, and positive life skills.
Lead classes up to thirty students at a time in both a Head Instructor role and Assistant Instructor role, created a positive environment to learn in for all participants involved.
Evaluated student performances and gave them positive feedback on what they could do to improve.
Mentored other Instructors, sharing the best practices and improving ability to teach a class,
Collaborated with staff to analyze the class structure and implement new changes to the curriculum to help increase class participation and student longevity.
Cleaned the floor mats, the bathroom, and the main seating area every night to insure the cleanest and most sanitary environment for students to learn in.
Lifeguard/Instructor
Goldfish Swim School - St. Charles
Saint Charles, IL
05.2024 - 03.2025
Monitored pool area and enforced rules to ensure safety of all patrons
Responded to emergencies promptly using lifesaving techniques as needed
Certified in First Aid, CPR, and using an AED
Instructed students in ages ranging from 4-11 in swimming techniques emphasizing safety and skill development
Monitored student progress, providing constructive feedback to improve their performance
Fostered a positive learning environment where students could feel confident and comfortable improving their skills
Lifeguard
Clear Water Pools LLC
Geneva, IL
05.2021 - 09.2023
Seasonal Job
Responsible for guest safety by managing, responding to emergencies, and ensuring efficient operation of pool facilities.
Regularly tested pool chemistry to make sure the pool was running efficiently and was safe to swim in.
Trained in CPR and in the use of an AED along with basic first aid.
Cleaned the facility and vacuumed the pool daily to ensure maximum cleanliness.
Supervisor/Lifeguard
Jeff Ellis Management
Carol Stream, IL
04.2022 - 07.2023
Supervised daily pool operations, ensuring compliance with safety regulations and protocols.
Responsible for guest safety by managing, responding to emergencies, and ensuring efficient operation of the pool facilities.
Trained and mentored lifeguards on emergency responses procedures, proper first aid application, CPR and AED use, and customer service excellence.
Conducted regular maintenance checks on lifesaving equipment and pool chemistry, maintaining operational readiness at all times.
Provided a safe and inviting atmosphere and diffusing difficult situations when they arise between guests.
Assistant Taekwondo Instructor
Bill Cho's United Taekwondo
Saint Charles, IL
09.2021 - 05.2022
Instructed students from children to adults in foundational Taekwondo techniques and forms to enhance skill development.
Assisted Head Instructor in teaching classes monitoring student progress.
Taught all student levels, skills sets and personality types to find acceptance and self-confidence in themselves and their abilities.
Cleaned the school space from the training mats to the main lobby to ensure a clean and presentable training environment
Education
High School Diploma - Fire Science
Waubonsee Community College
Sugar Grove, IL
12-2024
High School Diploma -
St. Charles East High School
Saint Charles, IL
05-2022
Skills
Customer Service
Public Speaking
Strong Communicator
Patience and Empathy
CPR/AED Certified
First Aid
Public Safety
Emergency Response
Accomplishments
Achieved 2nd Degree Black Belt under the World Taekwondo Federation