I thrive in fast-paced, customer-focused environments, excelling in communication, multitasking, and problem-solving. Passionate about creating memorable guest experiences, I stay organized under pressure and bring energy, teamwork, and dedication to every shift.
Overview
8
8
years of professional experience
Work History
Instructor
The University of Alabama
08.2022 - Current
Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
Boosted student performance by providing individualized support and targeted feedback.
Initiated new learning methods, eliminating instructional gaps and improving comprehension.
Director of Marketing and Communications
RF Consultants Inc.
01.2020 - 08.2022
Collaborated closely with sales teams to develop effective marketing collateral that supported lead generation goals.
Managed cross-functional teams to execute successful marketing initiatives, enhancing company reputation and customer engagement.
Regularly presented marketing insights and recommendations to executive leadership, ensuring alignment with overall business objectives.
Developed comprehensive marketing plans for product launches, resulting in increased sales and market share.
Bartender/Server
Renaissance Ross Bridge Golf Resort and Spa
04.2017 - 02.2021
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Provided exceptional service across three high-end restaurants, ensuring a seamless guest experience.
Managed high-volume operations while maintaining attention to detail and delivering personalized service.
Postdoctoral Scholar, Department of Biological and Chemical Engineering at The University of AlabamaPostdoctoral Scholar, Department of Biological and Chemical Engineering at The University of Alabama
Certified Nursing Assistant at Noland Health Services Inc./ Oaks on ParkwoodCertified Nursing Assistant at Noland Health Services Inc./ Oaks on Parkwood