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Associate Principal Engineer

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I am passionate about my work. Because I love what I do, I have a steady source of motivation that drives me to do my best. In my last job, this passion led me to challenge myself daily and learn new skills that helped me to do better work's am ambitious and driven. I thrive on challenges and constantly set goals for myself, so I have something to strive toward.I am highly organized. I always take notes and use a series of tools to help myself stay on top of deadlines.

Dynamic Reservation and Ticketing Agent with a proven track record at Isana Travel and Tours, excelling in customer service and ticketing systems. Adept at resolving issues swiftly and enhancing client satisfaction through effective communication and attention to detail. Committed to delivering exceptional travel experiences while managing flight schedules efficiently.
Demonstrated success in managing ticket purchases, reviewing paperwork and checking in guests. Well-versed in applicable regulations, fees, and practices. Bringing many years of experience in the field.
Proficient Ticketing Agent effective at reserving tickets, resolving booking problems, and giving top-notch service to all guests. Strong problem-solver with organized approach and excellent communication skills. Looking for challenging position with potential for career growth.

Experienced with employee relations, recruitment, and policy development. Utilizes strategic planning to enhance organizational effectiveness. Strong understanding of talent management and compliance. Professional with strong background in Human Resources, prepared for this role. Expertise in recruitment, employee relations, and policy implementation. Strong focus on team collaboration and achieving results. Reliable and adaptable, skilled in conflict resolution, talent acquisition, and performance management.

Dynamic professional with experience in high-pressure environments, including River Runners and Amicas Pizza and Microbrew. Proven ability in customer service and emergency response, ensuring guest safety and satisfaction. Skilled in POS systems and upselling, consistently delivering engaging experiences while maintaining organization and cleanliness.

Results-driven individual with a foundation in hospitality and organizational excellence. Expertise in relationship management and task prioritization in high-demand settings. Demonstrated success in team collaboration and building rapport with employees and customers. Dedicated to applying attention to detail and interpersonal skills to enhance employee development and engagement.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Accomplished marketing professional with expertise in marketing strategy, brand positioning, and campaign management. Proficient in digital marketing techniques including SEO, GA4, and email marketing, complemented by strong skills in marketing analytics and reporting. Experienced in utilising CRM tools such as Salesforce and HubSpot to enhance customer success and account support. Adept at business analysis, data insights, and pipeline management to drive strategic growth. Committed to leveraging analytical skills for impactful marketing solutions and continuous professional development.

An ambitious, creative, problem solver professional with a large exposure in compliance and fraud and a team player who always likes the team to be in first place altogether and as a professional experience:
* Sanctions (Transaction monitoring, name screening and correspondent banks enquiries and managing sanctions unit).
* KYC account opening, AML alerts investigation and tracking,
* Regulatory compliance (RCRSA gap analysis, Central bank regulations repository and notices maintenance).
* Consumer protection standards and regulation (preparing CRSA, gap analysis and evaluating controls and measures in terms of effectiveness and obligations coverage.
* Raising STR/SAR and reviewing as a checker.
* Fraud summary and incident report: preparing fraud summary and incident reports, providing valuable insights into fraud incidents and facilitating informed decision making and preventive measure.
* Follow up on the recommendation provided in the fraud investigation report with the stakeholder to prevent future fraud cases.
* Network with Dubai CID and AD police for Fraud activities and effective communication.
* Fraud investigations and ATM monitoring as part of investigating suspicious activities.
*Trend analysis and being updated with the new schemes identified in the market.

1. Financial Achievements (Cost Reduction and Profit Increase)
Budget Savings: "I successfully reduced project costs by 12% through supply chain optimization and effective supplier negotiation."
Profitability Maximization: "I increased the project's profit margin by 8% through human resource reallocation and reduced raw material waste."

2. Time Achievements (Speed and Commitment)
Record Delivery: "I completed the [changing the rainwater outlet] project 15 days ahead of schedule, contributing to early commissioning and rapid returns."
Reduce Execution Time: "I led a workflow transformation that reduced production cycle time by 25% by using modern project management tools and automating routine tasks."

3. Technology and Innovation Achievements
Digital Transformation: "I oversaw the migration of a manual project management system to an AI-powered cloud-based system, increasing risk prediction accuracy by 30%." Report Automation: "I designed a digital dashboard to track performance indicators in real time, saving the management team 8 hours of work per week."

4. Leadership and Quality Achievements
Team Management: "I led a team of 10 professionals from diverse backgrounds and achieved a 20% increase in collective performance efficiency based on annual performance reviews."
Risk Management: "I developed a risk management framework that helped identify and mitigate 5 major operational crises before they impacted the project timeline."

Cole Martens

Summary

Overview

Work History

Raft Guide

Bartender/Manager

Owner

Transit Operator

Realtor

Education

Bachelor Degree - Exercise Science, Psychology

Skills

Certification

References

Timeline

Raft Guide

Transit Operator

Bartender/Manager

Owner

Realtor

Bachelor Degree - Exercise Science, Psychology

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