Cole Mason
Temperance
Summary
Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.
Overview
3
3
years of professional experience
Work History
Manager
Enterprise Mobility
Sylvania, OH
08.2024 - Current
- Developed and implemented operational workflows to enhance team efficiency.
- Coordinated cross-functional communication to streamline project execution and resource allocation.
- Monitored team performance metrics, ensuring adherence to service quality standards.
- Trained new staff on company policies, procedures, and best practices for enhanced productivity.
- Assisted in managing client relationships, addressing concerns, and ensuring satisfaction with services provided.
- Conducted regular team meetings to promote collaboration and address operational challenges effectively.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Warehouse Manager
Lily Ann Cabinets - Intern
Adrian, MI
05.2023 - 01.2024
- Oversaw daily warehouse operations, ensuring efficient inventory management and order fulfillment.
- Implemented safety protocols to maintain compliance with industry standards and enhance employee well-being.
- Trained new staff on warehouse procedures, systems, and equipment usage for optimal productivity.
- Coordinated shipping and receiving activities, streamlining logistics and reducing delays in delivery schedules.
Education
Bachelor of Business Administration - Finance
Siena Heights University
Adrian, MI05-2024
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Relationship building
- Operations management
- Sales techniques
- Schedule preparation
- Coaching and mentoring
- Goal setting
Accomplishments
- Purchased and manage residential property, controlling monthly expenses and maintaining costs within budget
- Played 4 years of collegiate baseball
- Number 1 Assistant Manager in sales for Month of February
- Grew multiple investment portfolios with over 100% gain in two years
- Have managed multiple stores within a two year period that have seen positive growth
- Manage operational budget including labor hours, supplies, and vehicle-related expenses for a 500+ vehicle fleet
- Promoted 3 times within 2 years due to strong leadership, performance, and business impact.
Timeline
Manager
Enterprise Mobility
08.2024 - Current
Warehouse Manager
Lily Ann Cabinets - Intern
05.2023 - 01.2024
Bachelor of Business Administration - Finance
Siena Heights University