Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Soccer/long distance running
Timeline
Generic

Cole Mezenski

San Ramon,California

Summary

Cheerful Restaurant Server offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Restaurant Server

Clementine's Restaurant
07.2018 - Current
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Established rapport with regular customers, fostering loyalty through exceptional service.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
  • Trained new hires on restaurant policies, procedures, and exceptional customer service standards.

Pet Sitter

Neighbor
11.2013 - 08.2019

Responsible for feeding dog, cat, and bird. Administered medications, as well as collecting mail, watering plants, and overseeing the homes safety.

Education

Associate of Science - Fire Science

Las Positas College
Livermore, CA
08.2023

No Degree - Emergency Medical Technology

American Health Education
Livermore
04.2023

Skills

  • Kitchen Staff Coordination
  • Safe Work Practices
  • Cash Handling
  • Cleaning and Sanitizing
  • Customer Satisfaction
  • Customer Complain Resolution
  • Cool Under Pressure
  • Workflow Coordination
  • Vital Sign Assessment
  • First Aid
  • Critical Decision-Making Skills
  • Physical Conditioning

Accomplishments

  • Documented and resolved customer complaints which led to customer satisfaction.

Certification

  • Servsafe Food Handling Training - [August 2018]
  • EMT - Certified Emergency Medical Technician
  • Fire Service Technology Training - (August 2023)

Soccer/long distance running

I have played youth/competitive soccer up until the end of high school. I was a team leader/captain and practiced good team building skills throughout my soccer journey. Recently I've been enjoying long distance running to relieve stress and maintain good physical endurance. 

Timeline

Restaurant Server

Clementine's Restaurant
07.2018 - Current

Pet Sitter

Neighbor
11.2013 - 08.2019

Associate of Science - Fire Science

Las Positas College

No Degree - Emergency Medical Technology

American Health Education
Cole Mezenski