Cole Pagliei
Wyoming,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Friendly, open and committed to building customer base by providing positive service experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Bartender
One More Grill
Dorr, MI
12.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Barback/Server
Buddies Bar
East Lansing
02.2023 - 08.2023
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Delivered food to customers at bar and tables.
- Enhanced customer experience by engaging with patrons in a friendly and personable manner while assisting bartenders.
Barista
Starbucks/Biggby
Byron Center, MI
01.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Education
High School Diploma -
Dewitt High School
Dewitt, MI05.2021
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Outgoing Personality
- Cleanliness and hygiene
- Payment Processing
- Menu Memorization
- Service-oriented mindset
- Alcohol awareness
Certification
- Bartending License, MASSC (Serving Alcohol INC) - Certified through January 2026
Timeline
Barista
Starbucks/Biggby
01.2024 - Current
Bartender
One More Grill
12.2023 - Current
Barback/Server
Buddies Bar
02.2023 - 08.2023
High School Diploma -
Dewitt High School