Cole Parkes
Indian Harbour Beach,FL
Summary
Dynamic professional with a proven track record at Freedom Boat Club, specializing in interpersonal communication and vessel operations. Achieved a 10% increase in club membership sales closures through strategic customer engagement and negotiation skills. Experienced in property management, delivering exceptional customer service that enhances client satisfaction and operational efficiency. Career goals include further advancing skills in sales and client relations to drive business growth.
Overview
7
7
years of professional experience
Work History
Dock Master
Freedom Boat Club
Merritt Island, FL
03.2024 - Current
- Ensure polite interaction with both current and aspiring club members.
- Oversee guest arrivals and departures.
- Assist boaters with docking and undocking vessels to ensure safety.
- Provide assistance to passengers embarking or disembarking from vessels at the dock.
- Perform equipment checks and maintain single and dual-engine vessels.
- Support Freedom Boat Club operations, including clerical tasks like reservation logs, and fuel logs.
- Discuss boat club membership details and benefits with customers, resulting in a 10%–12% increase in membership sales closures.
- Approach customers and engage in conversation through use of effective interpersonal and people skills.
- Manage time effectively to ensure tasks are completed on schedule and deadlines are met.
Corpsman
United States Navy
San Antonio, TX
10.2021 - 07.2023
- Fully trained as a Navy Hospital Corpsman (HM) with a Behavioral Health Technician (BHT) specialization.
- Provided mental health care for service members and their families, assisted psychiatrists and psychologists with assessments, crisis management, therapy, and education, both in hospital and field settings.
- Trained in Medical Terminology, Anatomy & Physiology, Basic Life Support (BLS), Emergency Medical Technician-Basic curricula, as well as various aspects of nursing, and primary patient care.
- Observed, recorded and reported patients' condition or injury and treatment provided.
- Determined extent of illnesses to establish treatment priorities.
Property Manager
Bay Mar Properties
Fort Myers Beach, FL
01.2018 - 10.2021
- Greeted potential tenants and provided information about the property.
- Conducted tours of available apartments, highlighting features and amenities.
- Encouraged prospective tenants to fill out applications after property tours.
- Completed lease applications and verifications, notifying prospects of results.
- Formulated promotional plans utilizing both digital and direct interaction methods.
- Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.
- Collected monthly assessments, rental fees, deposits and payments.
- Inspected properties regularly to identify deficiencies and schedule repairs.
Education
High School Diploma -
Island Park High School
Fort Myers, FL05-2020
Skills
- Interpersonal communication
- Problem solving
- Sales techniques
- Customer service
- Vessel docking
- Negotiation
References
References available upon request.
Timeline
Dock Master
Freedom Boat Club
03.2024 - Current
Corpsman
United States Navy
10.2021 - 07.2023
Property Manager
Bay Mar Properties
01.2018 - 10.2021
High School Diploma -
Island Park High School
Similar Profiles
Ethan RogersEthan Rogers
Dock Master at Freedom Boat ClubDock Master at Freedom Boat Club
Kate KiddKate Kidd
Marina Attendant at Freedom Boat ClubMarina Attendant at Freedom Boat Club
Ethan RogersEthan Rogers
Freedom at Freedom Boat ClubFreedom at Freedom Boat Club