Cole Rogers
Monroe,NC
Summary
I am a recent college graduate with a Business Management degree from Wingate University. I have a strong drive to succeed and a passion for leading by example. Throughout my academic journey, I developed a deep understanding of business strategy, organizational dynamics, and financial management, always looking for ways to apply these concepts to real-world challenges.
I’m someone who thrives in team settings, always striving to inspire collaboration and bring out the best in others. Whether I’m tackling a tough project or stepping into a leadership role, I take pride in my determination, work ethic, and professionalism. I approach every task with the confidence that hard work and a positive mindset can overcome any obstacle.
As I head into what is just the beginning of my professional career, I’m excited to take what I’ve learned and apply it to a role where I can make a meaningful impact. I’m passionate about driving results, fostering strong relationships, and continuously growing—personally and professionally.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Inbound Marketing Representative
Townsquare Interactive
Charlotte, NC
06.2025 - Current
- Conducted product demonstrations to highlight features and benefits to potential buyers.
- Managed customer inquiries and resolved issues efficiently and professionally.
- Answered inquiries from prospective customers regarding the features of products and services offered.
- Generated new sales leads through cold calling.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Reviewed monthly performance against targets set by management team.
- Listened to customer needs to identify and recommend best products and services.
- Negotiated deals and handled complaints or objections.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Identified areas of improvement in existing processes and implemented solutions accordingly.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Team Member
Tractor Supply Company
Monroe, NC
08.2023 - Current
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Assisted customers with product selection, sizing, and styling, as well as recommending similar products.
- Organized stockroom shelves according to size, color, or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Provide exceptional customer service and maintain a positive attitude.
- Assisted customers with product selection, sizing, styling, and recommending similar products.
Utility Worker
Ace Hardware Stores
Edgewater, MD
11.2019 - 01.2025
- Received and processed incoming shipments of merchandise while recording the quantity, type and value of materials or items received.
- Stocked shelves with newly arrived products and arranged the merchandise in an attractive manner to promote sales.
- Provided on-the-job training to new staff members.
- Assigned tasks to team members based on their strengths and skill sets.
- Resolved customer complaints in a timely manner.
- Greeted customers and provided exceptional customer service.
- Built relationships with customers to encourage repeat business.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed transactions using a point-of-sale system.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Assisted customers in selecting appropriate products or services for their needs.
- Recommended opportunities for growth and advancement to motivate employees.
- Analyzed sales data to identify trends and areas for improvement.
Warehouse Worker
Access Demolition
Baltimore, MD
05.2021 - 08.2021
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Assembled orders according to customer requests.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Inspected damaged goods prior to disposal or return to vendor.
- Ensured safety protocols were followed at all times while operating machinery.
- Managed hazardous waste removal operations per government regulations.
Education
Bachelor of Science - Business Administration And Management
Wingate University
Wingate, NC05-2025
High School Diploma -
South River High School
Edgewater, MD05-2021
Skills
- Customer Service
- Complaint Resolution
- Computer Skills
- Decision-Making Capabilities
- Mechanically Inclined
- Sales and Marketing
- Collaboration and Teamwork
- Product Knowledge
- Continuous Development
- Training and Mentoring
- Positive Attitude
- Proficient in Excel
- Time management
- Effective communication
- Sales techniques
- Problem resolution
- Communication skills
- B2B and B2C sales
- Online sales strategies
- Value-based selling
- Product and service knowledge
- Customer needs assessment
- Cold calling
- Interpersonal communication skills
Affiliations
- Executive Board member in my fraternity, Pi Kappa Phi, each year at Wingate
Certification
- Forklift Certification
- Several Online Marketing Certifications
Volunteering Efforts
- United States Marine Corps. Toys for Tots
- National Ovarian Cancer Coalition, Annapolis Chapter
- Common Heart Food Drive in Wingate, NC
Timeline
Inbound Marketing Representative
Townsquare Interactive
06.2025 - Current
Team Member
Tractor Supply Company
08.2023 - Current
Warehouse Worker
Access Demolition
05.2021 - 08.2021
Utility Worker
Ace Hardware Stores
11.2019 - 01.2025
Bachelor of Science - Business Administration And Management
Wingate University
High School Diploma -
South River High School
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