Cole Schaefer
Millersville,MD
Summary
Driven and adaptable operations professional with 6+ years of experience in client relations, event coordination, operations management, and customer service within a fast-paced private club environment. Strong background in leadership, communication, problem-solving, and coordinating day-to-day operations while delivering high-quality client experiences.
Overview
7
7
years of professional experience
Work History
Club Operations Coordinator
The Point at Pintail
Queenstown, MD
05.2019 - Current
- Coordinate daily sporting clays operations, client experiences, and event activities for members, guests, and private groups
- Deliver exceptional customer service while building strong relationships with clients, vendors, and event participants
- Assist in planning and executing private events, tournaments, corporate outings, and member experiences
- Oversee course operations, scheduling, safety procedures, and overall guest experience throughout daily operations
- Collaborate with management, grounds, and maintenance teams to ensure smooth operation of facilities and property upkeep
- Manage inventory, sourcing, and purchasing of operational supplies, parts, and equipment
- Troubleshoot operational and equipment-related issues to support uninterrupted daily operations
- Maintain organized workflows in a fast-paced environment while balancing multiple responsibilities and priorities
- Demonstrate professionalism, leadership, adaptability, and strong communication skills in both team and client-facing settings
Education
Associate of Science - Small Business Management & Business Marketing
Anne Arundel Community College
Arnold, MDHigh School Diploma -
Archbishop Spalding High School
Severn, MDEvent Management Certification -
George Washington University
Project Management Certificate -
Coursera
Skills
- Operations Coordination
- Customer Service
- Event Coordination
- Client Relations
- Leadership
- Communication
- Problem Solving
- Inventory Management
- Relationship Building
- Team Collaboration
- Time Management
- Computer Literacy
Accomplishments
- NSCA AA Class Competitive Sporting Clays Shooter
- 2024 East Coast Championship Main Event Junior Champion
- 2024 Delaware State Main Event Junior Runner-Up
- 2023 Delaware State Main Event Junior Champion
- Played competitive football for 10 consecutive years
- Recipient of the Buzz Platt Award for leadership, teamwork, and sportsmanship
Timeline
Club Operations Coordinator
The Point at Pintail
05.2019 - Current
Associate of Science - Small Business Management & Business Marketing
Anne Arundel Community College
High School Diploma -
Archbishop Spalding High School
Event Management Certification -
George Washington University
Project Management Certificate -
Coursera