Summary
Overview
Work History
Education
Skills
Timeline
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Cole Smith

Gainesville,GA

Summary

I am a young professional with nearly 2 years of experience in a corporate setting - specifically in the mortgage industry. I am looking for a new challenge in the insurance world. I believe the analytical skills that I possess from my education along with my work experience translate well for the position of insurance underwriter. I am a quick learner and very detail oriented, and I'm excited about providing value in my next role as an insurance underwriter.

Overview

7
7
years of professional experience

Work History

Mortgage Loan Specialist

Supreme Lending
10.2022 - 10.2023
  • Controlled an average pipeline of 60+ loans per month leading to a 98.3% close-on-time for all borrowers
  • Displayed excellent customer support for clients leading to a customer satisfaction score
  • Verified 24-month employment and income history of customers to certify borrowers are financially qualified
  • Managed a variety of Conventional, VA, FHA, and USDA loans on a daily basis with the ability to close in as little as 8 days
  • Led the MLS department with an average of 1.75 days Application to Submission time (goal of 2 days or less)

Production Support Specialist

Supreme Lending
03.2022 - 10.2022
  • Coordinated with real estate attorneys to assure title work is accurate and received in a timely fashion
  • Communicated with customers in the beginning stages of the loan process to set expectations
  • Collaborated with loan processors and loan officers with key tasks needed to complete loan approval process and close on time

Furniture Delivery

Martin Furniture and Design
06.2016 - 03.2022
  • Facilitated furniture assembly and on-time delivery to customers
  • Aided in the largest weekend sale in company history – resulting in a profit of $200,000
  • Offered excellent customer support both in-store and in customers’ home
  • Member of staff making Martin Furniture and Design the two-time Gainesville’s Best of the Best award

Education

BBA - Finance

Mike Cottrell College of Business, University of North Georgia
Oakwood, GA
05.2021

East Hall High School
Gainesville, GA
05.2016

Skills

  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Zoom
  • Encompass Software System
  • Detail Oriented
  • Problem Solving
  • Organizational and Analytical skills
  • Ability to work under pressure
  • Communication
  • Teamwork

Timeline

Mortgage Loan Specialist

Supreme Lending
10.2022 - 10.2023

Production Support Specialist

Supreme Lending
03.2022 - 10.2022

Furniture Delivery

Martin Furniture and Design
06.2016 - 03.2022

BBA - Finance

Mike Cottrell College of Business, University of North Georgia

East Hall High School

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