Summary
Overview
Work History
Education
Skills
References
Timeline
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Cole Stapleton

Raleigh,North Carolina

Summary

Hardworking waiter with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

1
1
year of professional experience

Work History

Restaurant Waiter

Kraftys
Garner, NC
07.2023 - Current
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Demonstrated up-selling techniques when appropriate to increase restaurant sales.

Education

Leesville Road High School
Raleigh, NC
06-2024

Skills

  • Service Quality
  • Order Management
  • Guest Relations Management
  • Service Prioritization
  • Table Setting Arrangements
  • Cash Handling
  • Positive and Professional
  • Effective Customer Upselling
  • Upselling Techniques
  • Salesmanship

References

References available upon request.

Timeline

Restaurant Waiter

Kraftys
07.2023 - Current

Leesville Road High School

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Cole Stapleton