Summary
Overview
Work History
Education
Skills
Timeline
Generic

COLE STRONA

Seattle

Summary

Dynamic sales associate with a strong background in customer engagement at Guitar Center, leveraging sound engineering and live performance expertise. Proven ability to enhance customer experiences and drive repeat business through effective communication and product knowledge. Skilled in studio recording and adept at managing schedules for seamless operations.

Overview

15
15
years of professional experience

Work History

Sales Associate

Guitar Center
09.2024 - Current
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained knowledge of current promotions and sales to provide accurate information.
  • Collaborated with team members to ensure efficient store operations and customer service.
  • Operated point-of-sale systems for processing transactions accurately and efficiently.
  • Organized merchandise displays to optimize product visibility and accessibility for customers.
  • Engaged in continuous learning about products to improve customer interactions and recommendations.
  • Supported promotional events by setting up displays and assisting with customer engagement activities.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Stage and Lighting Operator

Metta Group
05.2021 - 08.2024
  • Operated machinery efficiently to maintain production schedules and quality standards.
  • Inspected products regularly to ensure compliance with safety and quality guidelines.
  • Trained new operators on equipment usage and safety protocols to enhance team performance.
  • Streamlined operational workflows, reducing downtime and improving overall productivity.
  • Implemented best practices for inventory management, ensuring timely availability of materials.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Worked outside in all weather conditions.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.

Gigging Musician

Self Employed Services
12.2010 - 08.2024
  • Collaborated with local artists for joint performances, fostering community engagement and networking opportunities.
  • Developed and maintained a robust online presence through social media platforms to showcase musical talent and attract clients.
  • Conducted live performances at various venues, adapting setlists based on audience preferences and venue atmosphere.
  • Managed sound engineering aspects during recordings and live shows, ensuring high-quality audio output for all performances.
  • Produced promotional materials, including videos and flyers, to effectively market services to potential clients and collaborators.
  • Analyzed industry trends to adapt musical style and marketing strategies, ensuring relevance in competitive landscape.
  • Expanded musical repertoire through exploration of diverse genres, styles, and techniques.
  • Collaborated with fellow musicians for seamless performances and increased audience engagement.
  • Played various instruments professionally, including guitar, bass and drums.
  • Promoted musical career by maintaining website or social media presence.
  • Produced and recorded studio albums for various musical acts and genres.
  • Developed and executed well-rehearsed setlists to maximize audience satisfaction during live shows.
  • Secured consistent gig opportunities through effective networking with venue owners and event organizers.

Education

High School Diploma -

Aiea High School
Honolulu, HI
05-2010

Skills

  • [Instrument] proficiency
  • Studio recording experience
  • Mixing skills
  • Schedule management
  • Live performances
  • Extensive performance background
  • Sound engineering
  • Music technology
  • Recording techniques
  • Instrument proficiency

Timeline

Sales Associate

Guitar Center
09.2024 - Current

Stage and Lighting Operator

Metta Group
05.2021 - 08.2024

Gigging Musician

Self Employed Services
12.2010 - 08.2024

High School Diploma -

Aiea High School

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