Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Generic

Cole Terry

York,PA

Summary

Dynamic and customer-focused professional with extensive experience at Mamma's Pizza, excelling in cash handling and relationship management. Proven ability to enhance customer satisfaction through attentive service and effective problem-solving. Recognized for maintaining cleanliness standards and fostering a welcoming atmosphere, ensuring a memorable dining experience for guests. These attributes apply to my daily life as well as my work life.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Food Server

Mamma's Pizza
10.2022 - Current
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses.
  • Maintained cleanliness of working areas to ensure inviting atmospheres.
  • Balanced multiple tasks effectively during busy shifts to maximize performance.
  • Delivered efficient and friendly food service, enhancing customer satisfaction.
  • Kept dining area clean and organized for a pleasant guest experience.
  • Managed cash register accurately, ensuring proper transaction handling.
  • Cultivated strong relationships with regular customers to foster loyalty.
  • Communicated clearly with kitchen staff to ensure timely meal delivery.

Golf Cart Attendant

Country Club of York
04.2023 - 11.2023
  • Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
  • Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
  • Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
  • Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
  • Improved customer satisfaction by providing exceptional service and assistance to golfers.
  • Shut down facility daily by turning off lights, storing equipment and locking doors.
  • Assisted pro shop staff with merchandise restocking, enhancing overall retail efficiency.
  • Resolved guest concerns in a timely manner by addressing issues with professionalism and courtesy.
  • Provided valuable support during tournaments, ensuring smooth operations throughout events.

Golf Cart Attendant

Heritage Hills Golf Course
03.2022 - 10.2023
  • Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
  • Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
  • Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
  • Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
  • Shut down facility daily by turning off lights, storing equipment and locking doors.
  • Provided valuable support during tournaments, ensuring smooth operations throughout events.

Education

Bachelor of Science - Mechanical Engineering

Pennsylvania State University
University Park, PA
05-2028

High School Diploma -

Dallastown Area Highschool
York, PA
06-2024

Skills

  • Cash handling
  • Professional attitude
  • Order taking
  • Service prioritization
  • Cleanliness standards
  • Relationship management
  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Telephone etiquette
  • Problem-solving skills

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 8 staff members.
  • Achieved above a 4.0 GPA in high school through effectively studying and multitasking, being an all-county athlete and a part-time worker

Certification

  • Spanish Training - 2020-2024

Languages

Spanish
Professional Working

Interests

  • Embracing outdoor activities such as playing sports and exploring
  • Watching Movies and TV Shows
  • I enjoy helping others and giving back to the community
  • I enjoy playing card games like poker
  • I enjoy cooking and baking
  • I like trying new recipes and food trends
  • I love building Lego Sets
  • I love listening to music
  • I enjoy hanging out with my friends, whether it's to play video games or do something else
  • I like working with my hands and fixing things
  • Strategy Games
  • I enjoy working out in the gym
  • I love trying new things, especially food

Timeline

Golf Cart Attendant

Country Club of York
04.2023 - 11.2023

Food Server

Mamma's Pizza
10.2022 - Current

Golf Cart Attendant

Heritage Hills Golf Course
03.2022 - 10.2023

Bachelor of Science - Mechanical Engineering

Pennsylvania State University

High School Diploma -

Dallastown Area Highschool

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Cole Terry