Summary
Overview
Work History
Education
Skills
Conclusion
Timeline
Generic

Cole Umland

Boulder City,NV

Summary

Hi, my name is Cole! I'd describe myself as a friendly, fast, dynamic learner with exceptional customer service. Recognized for maintaining a positive environment and ensuring customer satisfaction, I would love to work hard and make my coworkers' and customers' day just a little bit better! We're all in this together!

Overview

9
9
years of professional experience

Work History

Product Flow Specialist

Best Buy
Henderson, Nevada
11.2024 - 02.2025
  • Assisted guests by meeting their needs.
  • I became familiar with Best Buy members and regulars, and I became well acquainted with their personalities and needs.
  • Focused on active listening to understand customer needs.
  • Created a welcoming environment by being attentive, and helpful to customers.
  • Adapted swiftly to new software and procedures to ensure job completion.
  • Completing orders quickly and efficiently.
  • I used the cashier to ring up orders at Order Pick-Up counter.

Warehouse Associate, Temp. Worker

Exact Staff
Valencia
04.2019 - 01.2021
  • Completed physical warehouse work regularly.
  • Stacked and organized materials on pallets to streamline workflow.
  • Quickly learned proprietary software to manage warehouse cargo and inventory.
  • Effectively organized cargo in limited time frames.
  • Managed order paperwork and tracked inventory via computer systems.
  • Ensured that orders exceeded company standards to satisfy customers.

Cleaner

Restaurant Hospitality & General Cleaning
Van Nuys
08.2018 - 03.2019
  • Ensured attentiveness towards customers at all times.
  • Maintained consistent cleanliness throughout the restaurant.
  • Sanitized and cleaned Chick-fil-A premises after closing in 2 to 4 hours.
  • Fostered a positive ambiance for patrons’ dining experiences.

Assistant Mechanic

Faith Heating & Air Conditioning
Canyon Country
06.2016 - 07.2018
  • Sustained positive customer experiences while repairing their units.
  • Performed maintenance and replacement of home-based AC units.
  • Operated while standing up for several hours at a time.
  • Troubleshooted customer problems quickly and efficiently.
  • Getting the job done as quickly as possible for customer convenience.

Education

Moorpark Community College
Moorpark
07-2026

Golden Valley High School
Canyon Country
06.2018

Skills

  • Quick, and adaptable learner
  • Empathetic and attentive
  • Mindful and Present
  • Exceptional customer service
  • Order Management
  • Strong attention to detail
  • Experience in fast-paced environments
  • Proficient in English
  • Technologically fluent
  • Inventory Management
  • Customer hospitality
  • Cleaning
  • Video editing
  • Storyboarding
  • Color grading

Conclusion

Thank you for considering me in joining you and your company. I'll offer great customer service and help to make your work just a little bit of a brighter place!

Timeline

Product Flow Specialist

Best Buy
11.2024 - 02.2025

Warehouse Associate, Temp. Worker

Exact Staff
04.2019 - 01.2021

Cleaner

Restaurant Hospitality & General Cleaning
08.2018 - 03.2019

Assistant Mechanic

Faith Heating & Air Conditioning
06.2016 - 07.2018

Moorpark Community College

Golden Valley High School

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