Nataya Mack
The Bronx,NY
Summary
Reliable and hardworking professional with strong abilities. Highly organized, proactive, and punctual team player. Seeking to leverage skills and expand knowledge in a reputed organization.
Overview
5
5
years of professional experience
Work History
Product Flow Specialist
Best Buy
The Bronx, NY
08.2023 - Current
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Performed cycle counts to maintain accurate inventory records.
- Assembled orders according to customer requests.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Ensured safety protocols were followed at all times while operating machinery.
- Inspected damaged goods prior to disposal or return to vendor.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Processed returns of defective merchandise as required.
- Assisted customers with product selection inquiries when needed.
Nail Technician
04.2020 - Current
- Maintained a clean and sanitary work environment at all times
- Aimed to provide clients with the best customer service possible
- Utilized advanced technical skills to achieve beautiful manicures and pedicures
- Performed Nail and Hand Rejuvenation treatments
- Built a clientele consisting of 90% return clients
- Scheduled nail appointments and handled transactions daily
Sales Advisor/Customer Service Specialist
Best Buy
The Bronx, NY
10.2022 - 08.2023
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Used active listening and relationship-building skills to assess customer needs, build rapport, and connect with viable solutions.
- Answered requests and concerns with friendly and knowledgeable service.
- Answered customer questions about products and services, and recommended appropriate solutions.
- Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
- Identified customer needs to deliver relevant product solutions and promotions, and meet target budgets.
Camp Counselor
MontefioMontefioreMontefiore Community Center, Inc
07.2022 - 08.2023
- Facilitated daily arts and crafts projects for a group of 33 elementary school-aged campers.
- Ensured that camp policies were enforced, and campers were safe.
- Collaborated with 10 fellow counselors to coordinate major camp events, including Love Our Earth Day, Parents' Day Celebration, and a Variety Show.
- Identify and respond to camper behavioral issues and report concerns to camp leadership.
- Facilitated group problem-solving discussions to build positive relationships among campers.
- Monitored camper behaviors during meals ensuring proper hygiene habits were followed.
- Collaborated with fellow counselors in planning fun evening events such as movie nights or talent shows.
Childcare Provider
07.2021 - 06.2022
- Provided a safe, clean, and nurturing environment
- Prepared healthy and nutritious breakfast, lunch and snacks
- Provided counseling and learning therapy sessions to child with learning disabilities
- Care for infant and manage infant needs, including diaper changes, bottles, and naps
Education
Lehman college
01.2026
High school diploma -
202101.0001
Skills
- Creative and Energetic
- Program and Activity Planning
- Time Management
- Planning and Scheduling
- Positive Reinforcement
- Customer Support
- Creative Problem Solving
- Building Customer Trust and Loyalty
- Sales Expertise
- Product Sales
- Reliable
- Trust Worthy
- Team Player
- Quick Learner
- Supply Management
Timeline
Product Flow Specialist
Best Buy
08.2023 - Current
Sales Advisor/Customer Service Specialist
Best Buy
10.2022 - 08.2023
Camp Counselor
MontefioMontefioreMontefiore Community Center, Inc
07.2022 - 08.2023
Childcare Provider
07.2021 - 06.2022
Nail Technician
04.2020 - Current
Lehman college
High school diploma -
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