Cole Vance
Windsor,WI
Summary
Experienced with assessing vehicle conditions and advising on necessary repairs. Utilizes technical knowledge and client communication to ensure optimal service delivery. Track record of building strong customer relationships and maintaining high levels of satisfaction.
Overview
2
2
years of professional experience
Work History
Service Advisor
Harley Davidson of Madison
Sun Prairie
04.2025 - Current
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
Police Officer
Columbus Police Department
DeForest
06.2024 - 06.2025
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
Firearms Sales Associate
Bass Pro Shops
01.2024 - 07.2024
- Assisted customers with purchasing decisions by providing relevant product and regulatory information.
- Organized training sessions for new hires familiarizing them with store protocols, products, and customer service standards.
- Processed transactions efficiently using point-of-sale systems while adhering to strict security protocols related to firearm sales transactions.
Education
High School Diploma -
Big Foot Union High School
Walworth, WI05.2020
Skills
- Hand tool use
- Equipment safety
- Job site safety
- Power tool use
Timeline
Service Advisor
Harley Davidson of Madison
04.2025 - Current
Police Officer
Columbus Police Department
06.2024 - 06.2025
Firearms Sales Associate
Bass Pro Shops
01.2024 - 07.2024
High School Diploma -
Big Foot Union High School
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