Cole Vandenberg
Ann Arbor
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximizes repeat business and effectively converts upselling opportunities. Utilizes strong collaborative skills leading to optimum outcomes.
Overview
7
7
years of professional experience
Work History
Account Manager
Empire Wire And Supply
12.2022 - 03.2024
- Managed a diverse portfolio of accounts, ranging from multimillion dollar automation integrators to environmental firms, to small automation houses.
- Coordinated with customers and vendors to manage inventory, offer appropriate products, and ensure client success.
- Collaborated with technical support staff to provide customers with products and solutions tailored to their needs.
Sales Development Representative
Suzy
01.2022 - 06.2022
- Specialized in expanding Suzy's relationships among various enterprise ($5+ billion) accounts.
- Leveraged an immense tech stack that assisted with the management of customer relationships & daily tasks.
- Assisted sales team in identifying key strategic targets among accounts.
- Collaborated with fellow team members in creating a plan of action for our expansion efforts & custom tailoring messaging to individuals/teams in order to optimize the effectiveness of our outreach.
- Used LinkedIn SalesNav to increase visibility & establish credibility among decision makers within key organizations.
Business Development Manager
Genuine Cable Group
08.2021 - 12.2021
- Specialized in full-cycle B2B sales of automation and control panel components.
- Utilized SugarCRM software to manage interactions with customers throughout the sales process.
- Trained peers to use the Rubicon ERP software system to quote, sell, and manage inventory.
- Assisted coworkers in the expansion of their product knowledge within the realm of automation.
- Fostered professional relationships with customers in purchasing and engineering.
Physical Therapy Technician
Wellness Physical Medicine Center
04.2019 - 05.2020
- Provided patients with modalities including traction, heat, E-stim, and ultrasounds.
- Ensured the safety and comfort of patients during their appointments.
- Daily clerical duties such as patient paperwork, phone calls, check-in and checkout.
Inside Sales Representative
Empire Wire & Supply
09.2017 - 01.2019
- Specialized in B2B sales of automation and control panel components to tier 2 and tier 3 automotive manufacturers.
- Full-cycle sales for custom cable assemblies, ethernet, bulk wire and cable, and safety components.
- Built professional relationships with customers in purchasing, engineering, and C-level executives.
- Analyzed and communicated significant cost savings and consistent deliveries that proceeded their deadlines.
- Self-managed business schedule requiring 50+ phone calls, emails, customer quotations, and order entries per day.
- Personally fostered gross margin revenue growth from $4,000 to $30,000 monthly.
Construction Labor
Carnello Construction
05.2017 - 08.2017
- Assisted in building home additions and decks to residential homes.
- Managed the cleaning and preparation of job sites prior to starting construction work.
Education
Business Administration
Walsh College
Troy, MIOakland Community College
Auburn Hills, MIHigh School Diploma -
Clarkston High School
Clarkston, MI01.2015
Skills
- Project Management
- Account Development
- Vendor Relations
- Client Relationship Management
Timeline
Account Manager
Empire Wire And Supply
12.2022 - 03.2024
Sales Development Representative
Suzy
01.2022 - 06.2022
Business Development Manager
Genuine Cable Group
08.2021 - 12.2021
Physical Therapy Technician
Wellness Physical Medicine Center
04.2019 - 05.2020
Inside Sales Representative
Empire Wire & Supply
09.2017 - 01.2019
Construction Labor
Carnello Construction
05.2017 - 08.2017
Business Administration
Walsh College
Oakland Community College
High School Diploma -
Clarkston High School
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