Cole Welton
Akron,OH
Summary
Detail-oriented IT technician reliable in completing accurate work. Careful to check and verify documentation to prevent errors and minimize rework. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Networking Student Assistant
University of Akron
08.2024 - Current
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Provided faculty and staff with security software and network configuration support.
- Configured Switches to allow for proper network traffic.
- Performed network security design and integration duties.
IT Student Assistant
University of Akron
04.2023 - 07.2024
- Effectively manage user accounts by utilizing Microsoft Azure for tasks such as password resets and authentication updates.
- Implemented use of Microsoft Intune for device synchronization and configuration based on company guidelines.
- Creating backup copies of critical system files using established protocols.
Education
Bachelor of Science - Cybersecurity
University of Akron
Akron, OH06-2026
Skills
- Microsoft Azure
- Microsoft Intune
- PuTTY
- Dell Self Dispatch
- Microsoft 365
- Customer Service
Timeline
Networking Student Assistant
University of Akron
08.2024 - Current
IT Student Assistant
University of Akron
04.2023 - 07.2024
Bachelor of Science - Cybersecurity
University of Akron
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