Cole Welton
Akron
Summary
Detail-oriented IT technician with a proven track record of accuracy in documentation and error prevention. Strong multitasking and time management skills enhance efficiency in high-pressure environments. Committed to delivering exceptional customer service and ensuring positive experiences for all clients.
Overview
3
3
years of professional experience
Work History
Network Lead Student Assistant
University of Akron
07.2024 - Current
- Led network operations for multiple projects ensuring seamless connectivity.
- Installed over 2,000 access points across the University of Akron campus.
- Configured routers, switches, firewalls, access points and other networking hardware.
- Began as Networking Student Assistant; promoted to Lead Student Assistant based on performance and leadership.
- Diagnosed and executed resolution for network and server issues.
IT Student Assistant
University of Akron
04.2023 - 07.2024
- Assisted in troubleshooting computer hardware and software issues across campus.
- Managed multiple projects simultaneously while meeting deadlines.
- Implemented security measures to protect confidential data from unauthorized access.
- Created user accounts, established access rights, monitored security logs and ensured data integrity.
Education
Bachelor of Science - Cybersecurity
University of Akron
Akron, OH05-2026
Skills
- Microsoft Azure
- Microsoft Intune
- PuTTY
- Dell Self Dispatch
- Microsoft 365
- Computer Repair
- Network troubleshooting
- Incident response
Timeline
Network Lead Student Assistant
University of Akron
07.2024 - Current
IT Student Assistant
University of Akron
04.2023 - 07.2024
Bachelor of Science - Cybersecurity
University of Akron
Projects
University of Akron Network Refresh
- Installed over one hundred switches and routers in network closets.
- Configured switches to allow for network connection.
- Led student team to allow for easier project management.
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