Cole White
Columbia,SC
Summary
Well-experienced in store delivery and customer service, with a passion for making a customer's experience as seamless and enjoyable as possible. Recognize that hard work and attention to detail are the basis for exceptional service that ensures customer retention and increased sales. Excel at problem-solving and adaptability. Have over four years of experience in community service that included warehouse responsibilities. Well-versed in fine dining and a luxury experience.
Overview
5
5
years of professional experience
Work History
Member Host
Kerasotes Showplace Theatres/ Icon Showplace
06.2023 - 04.2024
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information. Supported servers, food runners, bussers, and bartenders with keeping dining area ready for every guest.
- Maintained clean environments by sweeping, wiping, and taking out trash.
- Interacted with customers by preparing and delivering food and drink request.
- Ensured safe environments by ticketing guest and checking bags, as well as, performing frequent auditorium checks.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Used cash registers and credit card machines to cash out customers.
Line Cook
Chipotle
01.2019 - 06.2020
- Engaged constantly with customers and prioritized safe, welcoming environment.
- Prepared both in-store and online orders, and ensured quality control and customer satisfaction.
- Managed cleanliness and organization of workspace.
- Required ability to multitask and focus on multiple customers, orders, and stations ensuring efficient, organized, and clean preparation process.
Education
Bachelor of Science - Environmental Science
University of South Carolina - Columbia
Columbia, SC08.2024
High School Diploma -
Oakton High School
Vienna, VA06.2020
Skills
- Customer engagement
- Strong math and engineering aptitude
- Order picking and processing
- Logistics knowledge
- Safety-conscious
- Heavy hauling
- Customer response
- Guest Inquiries
- Price Memorization
- Guest Flow
Relevant Community Service
Young Men's Service League 05/2016 to 06/2020
Oakton, VA
Performed over 100 hours of charitable work including, but not limited to, working with individuals and groups, landscaping, heavy-lifting and stocking, cooking, and delivery. Held numerous leadership positions in the organization. Responsible for team building. Received multiple awards for commitment and hours served.
Timeline
Member Host
Kerasotes Showplace Theatres/ Icon Showplace
06.2023 - 04.2024
Line Cook
Chipotle
01.2019 - 06.2020
Bachelor of Science - Environmental Science
University of South Carolina - Columbia
High School Diploma -
Oakton High School
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