Summary
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative
Cole E.      Othersen

Cole E. Othersen

Houston,TX

Summary

Freshman in Computer Engineering at the University of Houston with a strong foundation in problem-solving and analytical thinking. Interested in networking, cybersecurity, and programming, with a goal of applying technical and teamwork skills to future internship opportunities

Work History

Customer Service Representative

Domino's Pizza
10.2024 - 02.2025
  • Assisted customers with inquiries regarding products and services, ensuring clear communication and timely resolutions.
  • Learned and utilized customer service software to document interactions and maintain accurate records.
  • Collaborated with team members to streamline processes for handling customer complaints efficiently.
  • Adapted quickly to changes in policies and procedures, enhancing ability to meet customer needs.

Education

Bachelor of Science - Computer Engineering

University of Houston
Houston, TX
05-2029

High School Diploma -

Tomball Memorial High School
Tomball
05-2025

Skills

  • Active listening
  • Critical thinking
  • Problem solving
  • Programming in C (Intermediate)

Languages

English
Native or Bilingual
German
Professional Working

Timeline

Customer Service Representative

Domino's Pizza
10.2024 - 02.2025

Bachelor of Science - Computer Engineering

University of Houston

High School Diploma -

Tomball Memorial High School