Coleen Dalgin
Cliffside Park
Summary
Reliable and proactive professional with a background in hospitality and service roles. Known for exceptional teamwork and strong customer service skills, dedicated to creating clean, welcoming spaces that enhance guest experiences.
Overview
4
4
years of professional experience
Work History
Laundry/Housekeeper
Heritage Manor Nursing Home
Mandeville, LA
02.2018 - 06.2020
- Maintained cleanliness and sanitation in resident rooms and common areas.
- Assisted with laundry services, ensuring timely delivery of clean linens to residents.
- Disinfected high-touch surfaces to enhance infection control measures.
- Organized cleaning supplies and equipment for optimal efficiency and accessibility.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Cashier
Acqustapace Market
Covington Louisana
12.2016 - 05.2017
- Processed customer transactions accurately using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the checkout area to enhance customer experience.
- Assisted in inventory management by restocking merchandise as needed.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Server/host
Steak and Shake
Covington La
09.2016 - 11.2016
- Provided exceptional customer service in high-volume dining environment.
- Assisted with menu recommendations and ensured guest satisfaction throughout dining experience.
- Maintained cleanliness and organization of tables and dining areas for optimal guest comfort.
- Processed customer orders accurately using point-of-sale system to enhance efficiency.
- Collaborated with kitchen staff to ensure timely food preparation and delivery to guests.
- Supported team members during busy shifts, fostering a cooperative work environment.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
Covighton High School
Covighton La05-2018
Skills
- Teamwork
- Customer service
- Patience and empathy
- Customer assistance
- Work ethic and integrity
- Reliability and punctuality
- Complex Problem-solving
Timeline
Laundry/Housekeeper
Heritage Manor Nursing Home
02.2018 - 06.2020
Cashier
Acqustapace Market
12.2016 - 05.2017
Server/host
Steak and Shake
09.2016 - 11.2016
High School Diploma -
Covighton High School