Coleman McCloskey
Watkins Glen,NY
Summary
Passionate and accomplished Co-Owner with track record of success in business development, customer service and team building. Possesses entrepreneurial spirit, deep understanding of market trends, and keen eye for growth opportunities. I enjoy meeting and surpassing others expectations of myself. If there is a task as hand I can focus my time and effort on said task without undermining my fellow coworkers or dominating the conversation. In short, I never want to let anyone down or fall short of my goals, whatever they may be.
Overview
9
9
years of professional experience
Work History
Bakery Co-Owner
P's Macarons
02.2019 - Current
- Enhanced business operations by implementing efficient management strategies and streamlining processes.
- Increased overall profitability by identifying cost-saving measures and optimizing resource allocation.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Evaluated market trends to identify new revenue streams and diversify product offerings accordingly.
- Implemented innovative marketing campaigns to expand customer base and increase brand awareness.
Lead Mechanical Technician
IMR Test Labs
08.2019 - 03.2020
- Enhanced equipment efficiency by performing regular preventive maintenance and timely repairs.
- Reduced downtime for machinery by effectively troubleshooting and resolving complex mechanical issues.
- Streamlined workflow processes by optimizing equipment layouts and workspace organization.
- Improved overall production quality with rigorous inspection procedures and adherence to industry standards.
- Coordinated with vendors to ensure timely delivery of critical components for project completion deadlines.
Server/Bartender
Seneca Harbor Station
04.2015 - 10.2019
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Education
No Degree - Adolescent Education; History
SUNY College At Cortland
Cortland, NYHigh School Diploma -
Horseheads Senior High School
Horseheads, NY06.2009
Skills
- Recruiting and training
- Policy and procedure implementation
- Budget Development
- Staffing
- Cultivate and maintain respectful and professional relationships
- Extremely focused and fast learner
- Ability to adapt quickly and seamlessly
- Feel comfortable in any work environment
- Ability to problem solve within a team dynamic
Timeline
Lead Mechanical Technician
IMR Test Labs
08.2019 - 03.2020
Bakery Co-Owner
P's Macarons
02.2019 - Current
Server/Bartender
Seneca Harbor Station
04.2015 - 10.2019
No Degree - Adolescent Education; History
SUNY College At Cortland
High School Diploma -
Horseheads Senior High School
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