Summary
Overview
Work History
Education
Skills
Timeline
Generic

Coletta Weathered

Nacogdoches,TX

Summary

Detail-oriented medical receptionist with expertise in appointment scheduling, insurance verification, and HIPAA compliance. Committed to ensuring a welcoming atmosphere and smooth patient flow.

Overview

21
21
years of professional experience

Work History

Janitor

W&H Janitorial Services
Nacogdoches, Texas
04.2016 - Current
  • Ensured cleanliness of facilities through consistent sweeping and mopping.
  • Restocked supplies in restrooms and break areas to enhance employee convenience.
  • Operated cleaning equipment such as floor buffers and vacuum cleaners to maintain high cleanliness standards.

Medical Receptionist

Pioneer Heart Health Care
Nacogdoches, Texas
10.2015 - 04.2016
  • Answered phones and responded to patient inquiries with professionalism.
  • Managed patient check-ins and appointment schedules to enhance patient experience.
  • Processed patient records using electronic health record systems accurately.
  • Coordinated with medical staff to facilitate timely patient flow.
  • Checked patients in and out for appointments and collected co-payments.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Scheduled and followed up on patient appointments while ensuring accurate payment processing and file maintenance.
  • Confirmed insurance coverage for appointments and collected co-payments.

Web Support

Etech
Nacogdoches, Texas
07.2014 - 09.2015
  • Provided technical support for digital products such as e-commerce websites or mobile apps.
  • Provided technical support for users experiencing problems with their website access or content display issues.
  • Delivered technical support to dealers and customers through phone, email, and web-based channels, ensuring prompt issue resolution.
  • Troubleshot technical problems to facilitate seamless user access to websites.

Sales Associate

Walmart
Nacogdoches, TX
03.2005 - 08.2008
  • Guided customers in product selection and addressed inquiries to enhance shopping experience.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Welcomed customers and delivered exceptional service to foster positive interactions.
  • Resolved customer complaints professionally to ensure satisfaction and loyalty.
  • Provided accurate information about products, prices and services.
  • Maintained stock levels and organized merchandise displays.
  • Restocked shelves to ensure sufficient inventory levels.

Education

Associate of Science - Medical Billing And Coding

Ultimate Medical Academy
Clearwater, FL
06.2016

Skills

  • Time management
  • Data entry accuracy
  • Front desk operations
  • Call handling
  • Appointment scheduling
  • Appointment management
  • Patient scheduling
  • Patient check-in procedures
  • Copayment collection
  • Insurance verification
  • Medical records management
  • Electronic health records
  • HIPAA compliance
  • Medical office administration
  • Appointment setting

Timeline

Janitor

W&H Janitorial Services
04.2016 - Current

Medical Receptionist

Pioneer Heart Health Care
10.2015 - 04.2016

Web Support

Etech
07.2014 - 09.2015

Sales Associate

Walmart
03.2005 - 08.2008

Associate of Science - Medical Billing And Coding

Ultimate Medical Academy
Coletta Weathered