Colette Borne
Lockport,LA
Summary
Accomplished Property and Casualty Insurance Agent with a proven track record at Chabert Insurance of Cut Off, LLC, enhancing client satisfaction and increasing sales revenue through expert advice and efficient management. Demonstrates exceptional written and verbal communication skills alongside reliable cash handling expertise. Achieved significant improvements in operational efficiency and customer loyalty by implementing innovative strategies and fostering professional growth.
Overview
29
29
years of professional experience
Work History
Office Cashier Manager
Rouses Market
01.2024 - Current
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Assisted with merchandising initiatives such as restocking items on shelves when needed.
- Maximized efficiency during peak hours by quickly adapting to changing workloads and multitasking as necessary.
- Maintained accurate cash drawer through diligent counting and organization of currency.
Property and Casualty Insurance Agent
Chabert Insurance of Cut Off, LLC
10.2020 - 12.2023
- Implemented effective cross-selling strategies to increase overall sales revenue by promoting additional insurance products to existing clients.
- Prepared detailed reports for management regarding sales performance, market trends, and competitor analysis to inform decision-making processes.
- Provided expert advice on property and casualty insurance options, ensuring clients were well-informed to make educated decisions.
- Efficiently managed a large book of business, prioritizing tasks and organizing workloads to maintain productivity levels.
- Developed strong relationships with underwriters to secure competitive premiums and coverage options for clients.
- Mentored junior agents by providing guidance on industry best practices, fostering professional growth within the team.
- Assisted clients in navigating the claims process, guiding them through each step and addressing their concerns along the way.
Property and Casualty Insurance Agent
Chabert Insurance Agency, LLC
09.2017 - 10.2020
- Provided expert advice on property and casualty insurance options, ensuring clients were well-informed to make educated decisions.
- Mentored junior agents by providing guidance on industry best practices, fostering professional growth within the team.
- Assisted clients in navigating the claims process, guiding them through each step and addressing their concerns along the way.
- Efficiently managed a large book of business, prioritizing tasks and organizing workloads to maintain productivity levels.
- Increased new business acquisition by actively prospecting for potential clients through phone calls, emails, and networking events.
Insurance Specialist
Galliano Marine Services, LLC
12.2011 - 09.2017
- Streamlined policy management by regularly updating client information and tracking policy changes.
- Improved operational efficiency by developing procedures for processing claims, payments, and endorsements.
- Supported underwriting department by meticulously reviewing applications for accuracy and risk assessment.
- Communicated effectively with members of operations, finance, and clinical departments.
- Maintained a high level of industry expertise through continuous professional development courses and certifications in the field of insurance specialty.
Property and Casualty Insurance Agent
Brown and Brown Insurance
02.2007 - 12.2011
- Provided expert advice on property and casualty insurance options, ensuring clients were well-informed to make educated decisions.
- Efficiently managed a large book of business, prioritizing tasks and organizing workloads to maintain productivity levels.
- Implemented effective cross-selling strategies to increase overall sales revenue by promoting additional insurance products to existing clients.
- Established strong rapport with clients through consistent communication, building trust as their trusted advisor on insurance matters.
Property and Casualty Insurance Agent
Marcello Insurance Agency, LLC
11.2004 - 02.2007
- Provided expert advice on property and casualty insurance options, ensuring clients were well-informed to make educated decisions.
- Efficiently managed a large book of business, prioritizing tasks and organizing workloads to maintain productivity levels.
- Collaborated with agency partners to coordinate risk management strategies and provide comprehensive solutions for clients'' unique needs.
- Developed strong relationships with underwriters to secure competitive premiums and coverage options for clients.
Petty Officer 2nd Class Personnelman
US Navy
12.1995 - 07.2004
- Maintained strict security protocols while handling classified information, mitigating the risk of unauthorized access or disclosure.
- Increased operational readiness by conducting thorough training exercises and performance evaluations for junior personnel.
- Contributed to the development of innovative tactics and strategies aimed at increasing mission effectiveness in complex environments.
- Upheld the highest standards of professionalism while serving as a representative of the United States Navy both domestically and abroad.
Education
High School Diploma -
Central Lafourche High School
Raceland05.1995
Skills
- Customer Assistance
- Reliability and punctuality
- Cash counting
- Written and verbal communication
- Cash Register Operation
- Cash handling expertise
Timeline
Office Cashier Manager
Rouses Market
01.2024 - Current
Property and Casualty Insurance Agent
Chabert Insurance of Cut Off, LLC
10.2020 - 12.2023
Property and Casualty Insurance Agent
Chabert Insurance Agency, LLC
09.2017 - 10.2020
Insurance Specialist
Galliano Marine Services, LLC
12.2011 - 09.2017
Property and Casualty Insurance Agent
Brown and Brown Insurance
02.2007 - 12.2011
Property and Casualty Insurance Agent
Marcello Insurance Agency, LLC
11.2004 - 02.2007
Petty Officer 2nd Class Personnelman
US Navy
12.1995 - 07.2004
High School Diploma -
Central Lafourche High School
Similar Profiles
Raymond Eaton JrRaymond Eaton Jr
Floor Supervisor at Rouses MarketFloor Supervisor at Rouses Market
Lawren BarrasLawren Barras
Lead Cake Decorator at Rouses MarketLead Cake Decorator at Rouses Market
Mila’ BradleyMila’ Bradley
Assistant Grocery Manager at Rouses MarketAssistant Grocery Manager at Rouses Market
Brock RutherfordBrock Rutherford
Grocery Director at Rouses MarketGrocery Director at Rouses Market
Bobby Tastet IIBobby Tastet II
Rotating Equipment Specialist at ConhagenRotating Equipment Specialist at Conhagen