Diligent airport operation agent professional with almost 17 years of aircraft operations experience . Prepared to utilize all my expertise to drive team goal achievement. Excellent understanding of airfield operations and safety requirements.
Greeting passengers, issuing tickets, providing seat assignments, checking baggage, boarding flights, re-booking passengers, all in a prompt and friendly manner.
Escorting passengers and special needs customers safely and courteously.
Marshalling aircraft in and out of the ramp area.
Loading / unloading customer luggage.
Servicing aircraft as needed.
Other duties as needed.
Hiring and managing 15-25 employees for downtown and MAFB locations.
All aspects of working operation.
Training new hires.
Bookkeeping for the business.
Daily deposits.
Payroll.