Colette Gagliano

• Worked as a hostess but frequently would work as a busser, bar assist, and took occasional drink orders to help wait staff.

Hostess:

• Handled all of the booking systems via. phone, computer, and mobile app.
• Assisted serving staff, food runners, and bussers to keep the dining room presentable and ready for guests.
• Resolved customer service and food-related issues to maintain guest satisfaction.
• Communicated with servers about new tables, changes in food availability, and customer comments.

Cashier

• Assisted customers over the phone regarding requests or orders, product information, and order placement.
• Issued receipts, refunds, credits, or change due to customers.
• Maintained the front of the store by disinfecting and cleaning frequently

Line Cook

• Produced various types of meals and was responsible for the upkeep of all food in the kitchen.
• Cleaned food preparation areas, cooking surfaces, and utensils.
• Cleaned dishes and workstation in a fast-paced environment to help other coworkers.