Colette Haynes
Swedesboro,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start a career and make meaningful contributions with commitment and drive.
Overview
9
9
years of professional experience
Work History
Customer Care Relations
Wedgewood Pharmacy
01.2022 - 01.2025
- Maintain a clean and safe work environment.
- Receive mail-delivered prescriptions, and fax prescriptions into the Data E system.
- Handled email management and ensured timely monitoring of prescription records.
- Comply with pharmacy procedures, rules, and regulations.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Maintained proper storage and security conditions for drugs.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Performed cashier duties such as accepting payments, issuing receipts, and counting money back to customers
- Input prescription orders into the computer system accurately and efficiently.
- Handled inbound and outbound customer calls related to order pickups.
- WFH duties: verify DVM licenses in the Medpro system, verify new prescribing DVM accounts, and convert duplicate accounts.
- Attend weekly meetings to stay informed of changes within the company.
Registered Pharmacy Technician
Rite Aide Pharmacy
06.2020 - 01.2022
- Maintained a pristine and secure pharmacy environment to foster customer trust and safety.
- Played a key role in inventory management and pharmacy operations, handling paperwork, reviewing orders, restocking shelves, and preparing for thorough inventory checks.
- Processed prescription refills with accuracy in the computer system, conducted precise data entry, and counted medications efficiently.
- Contributed to public health efforts by assisting with COVID-19 testing and vaccination initiatives.
- Excelled in customer service by answering inquiries, efficiently processing transactions, and ensuring customer satisfaction.
- Performed cashier duties such as accepting payments, issuing receipts, and counting money back to customers
Assistant Teacher/Cook
Kindercare Learning Center
11.2019 - 12.2020
- Actively supported classroom instruction and contributed to engaging educational experiences for young children.
- Provided individualized attention and support to students, ensuring their unique needs were met.
- Fostered a safe, nurturing, and stimulating learning environment for children.
- Maintained open lines of communication with teachers to discuss student progress and collaborate on educational strategies.
- Embraced additional responsibilities assigned by the director, showcasing versatility and team
- Prepared lunch and afternoon snacks for over 100 students
Inventory Control QA Specialist
Walmart ECommerce
12.2015 - 11.2019
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Reviewed production processes and identified potential quality issues.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Collaborated closely with the Merch Ops department to reconcile purchase orders, significantly reducing losses.
- Skillfully resolved product SKU discrepancies, managed merchandise receipts, and provided outstanding customer service.
QA Specialist
Jet.com
11.2015 - 12.2016
- Reported problems and concerns to management.
- Inspected items and compared against standards to meet regulatory requirements.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Skillfully resolved product SKU discrepancies, managed merchandise, and provided outstanding customer service.
Education
No Degree -
NJ Central Sterile Processing Training
Rancocas, NJ10-2017
Associate of Science -
Rowan College At Gloucester County
Sewell, NJ12-2014
No Degree - Surgical Technology
Harris School of Business
Strafford, NJ07-2009
Skills
- Microsoft Word
- Some MS Excel
- Internet Applications
- Office Equipment
- Typing
- MS Office
- Dependable and responsible
- Multitasking
- Remote office availability
- Calm under pressure
- Leadership
- Customer service
- Relationship building
Timeline
Customer Care Relations
Wedgewood Pharmacy
01.2022 - 01.2025
Registered Pharmacy Technician
Rite Aide Pharmacy
06.2020 - 01.2022
Assistant Teacher/Cook
Kindercare Learning Center
11.2019 - 12.2020
Inventory Control QA Specialist
Walmart ECommerce
12.2015 - 11.2019
QA Specialist
Jet.com
11.2015 - 12.2016
No Degree -
NJ Central Sterile Processing Training
Associate of Science -
Rowan College At Gloucester County
No Degree - Surgical Technology
Harris School of Business
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