Colette Rosenthal
International falls,MN
Summary
Dedicated and dependable with experience in customer service, food and beverage preparation, and front desk operations. Skilled at multitasking in fast paced environments, maintaining a positive attitude, and delivering excellent service to ensure customer satisfaction.
Overview
1
1
year of professional experience
Work History
Bartender
Arrowhead lodge and resort
Kabetogema, MN
07.2024 - 11.2025
- -prepared and served drinks in a fast paced environment.
- -Maintained cleanliness and organization of the bar area.
- -Provided excellent customer service.
- -handled payments and provide change.
Receptionist
Arrowhead lodge and resort
Kabetogema, MN
07.2024 - 11.2025
- -managed schedules, sorted mail, and maintained records.
- -verbal and written communication.
- -Maintained tidy and organized spaces.
- -booked cabin stays and boat rentals.
Education
Highschool diploma -
Littlefork/Big-falls/Homeschool
05.2024
Skills
- Communication- excellent verbal and written skills to interact with clients, staff, and visitors, as well as professional phone etiquette
- Multitasking- the capacity to handle multiple tasks simultaneously, such as answering the phone while greeting a visitor
- Customer service- maintaining a friendly and helpful attitude to create a positive first impression over the phone and in person
- Organization - managing schedules, sorting mail, maintaining records, and keeping working areas organized and tidy
- Problem solving- the ability to handle unexpected issues, manage last minute changes, and find solutions calmly and efficiently
Timeline
Bartender
Arrowhead lodge and resort
07.2024 - 11.2025
Receptionist
Arrowhead lodge and resort
07.2024 - 11.2025
Highschool diploma -
Littlefork/Big-falls/Homeschool