Resourceful administrative professional with 15+ years of experience. A hard working and detail oriented candidate. Dependable team player looking to join a great organization.
Overview
30
30
years of professional experience
Work History
Secretary Manager
Atlantic Fruit & Produce, Inc.
04.2008 - Current
Implemented robust record-keeping practices that improved the overall organization of physical files and digital records alike.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Organized and updated databases, records and other information resources.
Cultivated strong relationships with vendors and partners supporting administrative operations.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Claims Representative
State Farm Insurance
01.1994 - 02.2003
Assured timely verification of insurance benefits prior to patient procedures or appointments.
Researched and analyzed complex claims to determine next steps and possible outcomes.
Interviewed policyholders to verify information and obtain additional details.
Coordinated with contracting department to resolve payer issues.
Determined appropriateness of payers to protect organization and minimize risk.
Notified insurance agents and accounting departments of policy cancellations and changes.
Negotiated favorable settlements with claimants, resulting in cost savings for the company.
Followed up with customers on unresolved issues.
Processed and recorded new policies and claims.
Posted payments to accounts and maintained records.