Colin Amoroso
Salinas,CA
Summary
Dedicated fitness industry professional optimizing gym operations and enhancing member experiences. Successful in streamlining processes and boosting team performance. Committed to fostering a collaborative environment and adapting to evolving business demands through strong leadership and operational management skills.
Overview
2026
2026
years of professional experience
Work History
Gym Manager
Anytime Fitness
01.2025 - Current
- Assisted members with gym equipment, ensuring proper usage and safety, which contributed to a 20% reduction in injury reports during my tenure, creating a safer workout environment for all.
- Organized and maintained cleanliness throughout the facility, helping create an inviting environment that led to a noticeable increase in member satisfaction ratings, ultimately enhancing the overall member experience.
- Conducted regular equipment checks and promptly reported maintenance issues, which kept downtime to a minimum and ensured that all machines were in top working condition for our members, allowing them to maximize their workouts.
- Enhanced customer satisfaction through swift resolution of member concerns and consistent communication with clients.
- Generated leads through sales promotions and word-of-mouth.
- Trained employees on general procedures, gym rules and duties.
- Focused on building a strong company culture that fostered teamwork, collaboration, motivation among employees in their daily responsibilities.
Appointment Coordinator
Cardinale Auto Group
- Scheduled and managed appointments for a high-volume automotive service department, which helped reduce customer wait times by 20% and improve overall satisfaction ratings.
- Coordinated with technicians and service advisors to streamline daily operations, ensuring that all appointments were filled efficiently and maximizing service department revenue.
- Trained new staff on appointment management software and best practices, which led to a smoother onboarding process and improved team productivity.
- Demonstrated flexibility by adjusting schedules quickly in response to last-minute changes or requests from both clients and service providers.
- Regularly reviewed current processes for potential improvements, sharing insights with management for continuous optimization of the work environment.
- Coordinated appointments for multiple departments, ensuring optimal use of resources and time management.
- Provided exceptional customer service, fostering positive relationships with both new and existing clients.
- Developed strong relationships with service providers, ensuring seamless collaboration when coordinating appointments or resolving conflicts.
- Contributed to an increase in repeat business through proactive communication efforts surrounding upcoming appointments or special promotions.
Bartender/Server/IRD Runner
Saltwood, Hersha Hospitality Management
04.2021 - 04.2024
- Provided exceptional customer service by serving high volumes of customers during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Prepared and served alcoholic and non-alcoholic beverages to guests.
- Took orders from customers and provided drink recommendations.
- Maintained cleanliness and organization of the bar area.
- Uphold sanitation standards set by the state of CA.
- Monitored customer behavior and ensured responsible alcohol service.
- Restocked bar supplies and ingredients.
- Collaborated with staff members to provide excellent customer service and ensure smooth operations.
- Delivered food prepared in the kitchen to hotel guests ordering room service in a timely and efficient manner.
- Ensured aesthetically pleasing setup of hotel guest amenities.
- Greeted guests, took orders, and provided menu recommendations.
- Served food and beverages to guests in a timely and efficient manner.
- Ensured accuracy in order delivery, including special requests or dietary restrictions.
- Handled cash transactions and processed payments.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Real Estate Photographer
Tour Factory Bay Area
04.2018 - 04.2021
- Created visually stunning photographs of residential and commercial properties using advanced photography equipment and techniques.
- Collaborated with real estate agents to capture the unique features and highlights of each property for marketing purposes.
- Edited and retouched images to ensure high quality and consistency in accordance with client specifications.
- Maintained a flexible schedule to accommodate property shoot requests and deliver final images within tight deadlines.
- Online Marketing
- Managed scheduling and logistics for multiple shoots, effectively balancing time constraints and prioritizing projects accordingly.
- Elevated property listings with visually appealing virtual tours that generated increased buyer interest.
- Provided professional image retouching services that improved the overall aesthetic appeal of each property listing.
- Enhanced property marketability by capturing high-quality images for real estate listings.
- Delivered exceptional customer service, resulting in repeat business and referrals from satisfied clients.
- Utilized advanced photography techniques to showcase properties in the best possible light, attracting potential buyers.
- Maintained up-to-date knowledge of industry trends by attending workshops and conferences, ensuring cutting-edge photography services.
- Mentored junior photographers on equipment usage, composition techniques, and post-processing skills to ensure quality standards were consistently met across all team members'' work.
Education
Associate in Physical Therapy - Physical Therapy
Shasta College
Redding, CA06-2026
Central New Mexico Community College
Albuquerque, NMDeAnza College
Cupertino, CASkills
- Leadership and communication
- Customer Service and interpersonal
- Organizational and time management
- Passion for health and fitness
- Detail oriented and critical thinking
- Adaptability and team work
- Health and safety
- Injury prevention
- Personal fitness training
Timeline
Gym Manager
Anytime Fitness
01.2025 - Current
Bartender/Server/IRD Runner
Saltwood, Hersha Hospitality Management
04.2021 - 04.2024
Real Estate Photographer
Tour Factory Bay Area
04.2018 - 04.2021
Appointment Coordinator
Cardinale Auto Group
Associate in Physical Therapy - Physical Therapy
Shasta College
Central New Mexico Community College
DeAnza College
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