Colin Baylot
Robertsdale,AL
Summary
Results-driven project professional with 2+ years of project management experience and an MBA delivering technology and process improvement initiatives in financial services environments. Proven ability to lead cross-functional teams, manage project timelines, and drive stakeholder alignment. Experienced in Agile and Waterfall methodologies, Salesforce systems, and data-driven decision-making.
Overview
10
10
years of professional experience
Work History
Project Support Specialist
Southeast Toyota Finance
Mobile, AL
11.2024 - Current
- Lead and support end-to-end delivery of Salesforce-based projects, coordinating cross-functional teams to meet deadlines and business objectives
- Facilitate Agile ceremonies (Scrum, stand-ups, sprint reviews) to track progress, remove blockers, and ensure on-time delivery
- Partner with stakeholders to define project scope, requirements, and success metrics
- Deliver system demonstrations and status updates to leadership, improving transparency and stakeholder alignment
- Coordinated scheduling and logistical arrangements for project meetings, ensuring all stakeholders were informed.
- Identify process inefficiencies and implement improvements to enhance workflow and team productivity
Senior Collections Associate
Southeast Toyota Finance
Mobile, AL
04.2019 - 11.2024
- Managed high-volume, multi-stakeholder workflows supporting total loss processes between customers, insurers, and internal teams
- Coordinated resolution of complex cases, ensuring timely delivery and compliance with business requirements
- Resolved process gaps and escalations, improving operational efficiency and customer satisfaction
- Maintained strong stakeholder communication across internal departments and external partners
- Document Management: Ensure accurate documentation of collection activities and maintain compliance with regulatory requirements (e.g., FDCPA).
Logistics Account Executive
Total Quality Logistics
Spanish Fort, AL
07.2018 - 01.2019
- Managed transportation projects by coordinating vendors, schedules, and delivery timelines
- Negotiated rates and resolved logistics issues to ensure on-time project execution
- Communicated project status and risks to stakeholders, maintaining continuity across operations
Account Manager
SCHOOLinSITES
Mobile, AL
03.2016 - 06.2018
- Led client-facing projects, managing scope, timelines, and deliverables for website and technology solutions
- Collaborated with cross-functional teams to ensure successful implementation and client satisfaction
- Conducted presentations and provided strategic recommendations to stakeholders
Education
MBA - Management Information Systems
Florida Atlantic University
Boca Raton08-2025
Bachelor of Arts - Communication
Mississippi State University
Starkville12-2014
Skills
- Project Management
- Project Planning & Execution
- Analytical problem solving
- Microsoft Office
- Microsoft Project
- Microsoft Power BI
- Salesforce
- Data Visualization & Analysis
- Agile & Waterfall Methodology
- Project Management
- Agile & Scrum
- Stakeholder Management
- Risk Mitigation
- Meeting facilitation
- Cross-Functional Leadership
Timeline
Project Support Specialist
Southeast Toyota Finance
11.2024 - Current
Senior Collections Associate
Southeast Toyota Finance
04.2019 - 11.2024
Logistics Account Executive
Total Quality Logistics
07.2018 - 01.2019
Account Manager
SCHOOLinSITES
03.2016 - 06.2018
MBA - Management Information Systems
Florida Atlantic University
Bachelor of Arts - Communication
Mississippi State University