Colin Beaty
Glens Falls
Summary
Dynamic and results-driven professional with a proven track record at Target and Hannaford Supermarket. Expert in customer service and conflict resolution, consistently enhancing customer satisfaction through effective problem-solving and cross-departmental collaboration. Skilled in safety monitoring, ensuring a secure environment while exceeding service goals and meeting deadlines.
Overview
3
3
years of professional experience
Work History
Lot Associate
Target
Queensbury
10.2019 - 01.2020
- Monitored parking area for safety, security and general customer concerns.
- Provided assistance to other departments to guarantee seamless shopping experience for customers during busy or understaffed times.
Service Clerk
Hannaford Supermarket
Glens Falls
05.2017 - 10.2018
- Prioritized and organized tasks to efficiently accomplish service goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked with cross-functional teams to achieve goals.
- Identified needs of customers promptly and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Did not graduate -
Queensbury Union School District
429 Aviation Rd, Queensbury, NY, 12803-2914Skills
- Customer service
- Conflict resolution
- Time management
- Cross-departmental collaboration
- Safety monitoring
- Sales assistance
Languages
English
Professional
Affiliations
- 1 Year at Starlight Arcade / Venu Plus ( before leaving for other opportunities )
- Volunteer work at AIM Services
- I am very good with technology and computers.
- Fast and a skilled typer.
- Easy to learn at the POS system if used.
References
Reference 1:
Name: Terrelle Cusson
Email: terrellecusson@yahoo.com
Phone Number: 518-986-3858
Years Known: 10+ Years
Reference 2:
Name: John Servelli
Email: jservelli2014@gmail.com
Phone Number: (518) 769-1466
Years Known: 2 Years
Reference 3:
Name: Brian Brothers
Email: Brothers.brian67@gmail.com
Phone Number:
Years Known: 10 Years+
Timeline
Lot Associate
Target
10.2019 - 01.2020
Service Clerk
Hannaford Supermarket
05.2017 - 10.2018
Did not graduate -
Queensbury Union School District
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