Dynamic General Manager with a proven track record of increasing sales by 50% through effective operations management and team mentorship. Demonstrated expertise in fostering customer engagement and driving operational excellence.
Overview
12
12
years of professional experience
Work History
General Manager
Blondie
Philadelphia, PA
01.2023 - Current
Oversaw daily operations, ensuring efficient workflow and high-quality service delivery.
Developed and implemented operational strategies to enhance customer satisfaction and engagement.
Mentored staff, fostering a collaborative environment focused on continuous improvement.
Analyzed performance metrics to identify growth opportunities and streamline processes.
Grew Sales by 50% over first year on job
Musician
Foxtrot & the Get Down
Philadelphia, PA
06.2014 - Current
Composed original music for diverse genres, enhancing overall performance quality.
Have toured country extensively, playing major festivals all over the US
National radio play
Collaborated with band members to develop cohesive setlists tailored to audience preferences.
Led rehearsals, ensuring team synchronization and readiness for live performances.
Mentored emerging musicians, providing guidance on technique and stage presence.
Podcast Host
Backstage Podcast
Philadelphia, PA
01.2020 - Current
Collaborate weekly with members of Barstool Sports and multiple nationally recognized bands to talk about the music industry & interview major artists
Have interviewed some of the largest artists in music
Collaborated with brands like Gibson Guitars to create content
Developed engaging content for diverse podcast episodes, enhancing audience retention and interest.
Conducted in-depth interviews with industry experts, fostering insightful discussions and expanding listener knowledge.
Collaborated with production team to streamline recording processes, improving overall workflow efficiency.
Analyzed listener feedback to refine show format and topics, ensuring alignment with audience preferences.
Bartender
City Tap House
Philadelphia, PA
05.2016 - 03.2020
Crafted innovative cocktails and beverages to enhance customer experience.
Provided exceptional customer service, fostering repeat business and loyalty.
Managed inventory levels, ensuring timely replenishment of supplies and ingredients.
Trained new staff on bar operations, cocktail preparation, and customer interaction standards.
Education
Bachelor of Science - Communication Studies
West Chester University of Pennsylvania
West Chester, PA
01-2015
High School Diploma -
Archbishop Ryan High School
Philadelphia, PA
06-2010
Skills
Leadership and team building
Problem resolution
Operations management
Team player
Years of experience in both Music & Hospitality at the highest level
Possess reach in both the Music & Restaurant industry nationally