Overview
Work History
Education
Certification
Timeline
Generic

Colin Crawford

| Linkedin.com/in/colin-crawford256

Overview

4
4
years of professional experience
1
1
Certification

Work History

Platform Manager

Stapleton Arts
New York, NY
05.2024 - 06.2024
  • Responsible for troubleshooting platform or data issues, and independently providing solutions before seeking intervention
  • Provides recommendations on platform next steps and starts conversation with producer to ensure manager divides workload accordingly
  • Takes lead on ensuring the client is providing assets for the project (data, images, videos, content)
  • Responsible for providing client support as it relates to accessing platforms, data and/or tools used to create final deliverable (Excel, Google Drive, calendar, data)

SEM Intern

Exceptional Care For Children
New York, NY
02.2024 - 05.2024
  • Worked with a team to develop two Google Ads campaigns for a non-profit, targeting national and regional audiences with a $10,000 budget
  • Executed daily A/B testing, Quality Assurance, and pacing strategies to ensure campaign efficiency and effectiveness
  • Presented comprehensive findings and performance insights to client in a professional manner

Customer Engagement Specialist

1-800-Got-Junk?
Queens, NY
05.2021 - 12.2022
  • Managed inbound leads as the first point of contact to customers and engaged with an average of 10-12 customers daily, increasing retention rates and brand loyalty
  • Analyze market trends and consumer feedback to drive informed service enhancements to improve customer engagement
  • Demonstrated adept interpersonal and negotiation skills, to exceed customer expectations

Digital Content Strategist Intern

BLUBRUJA APOTHECARY
Brooklyn, NY
05.2020 - 05.2022
  • Over a two-year period, developed impactful social media branding strategies aimed at connecting with customers and creating and presenting products tailored to their preferences
  • Implemented comprehensive strategies to enhance customer experience on Instagram and Etsy platforms, ensuring seamless engagement with the brand's offerings
  • Crafted engaging ad copy and conducted trend research for 8 seasonal product collections

Education

Digital Marketing Fellowship -

COOP Careers
New York, NY
06-2024

Digital Marketing Externship -

Kepler Academy
New York, NY
05-2024

Bachelor of Arts - Media Studies

Queens College, The City University of New York
01-2024

Certification

  • Google Search Ads Certification 2024
  • Google Measurement Certification 2024

Timeline

Platform Manager

Stapleton Arts
05.2024 - 06.2024

SEM Intern

Exceptional Care For Children
02.2024 - 05.2024

Customer Engagement Specialist

1-800-Got-Junk?
05.2021 - 12.2022

Digital Content Strategist Intern

BLUBRUJA APOTHECARY
05.2020 - 05.2022

Digital Marketing Fellowship -

COOP Careers

Digital Marketing Externship -

Kepler Academy

Bachelor of Arts - Media Studies

Queens College, The City University of New York
  • Google Search Ads Certification 2024
  • Google Measurement Certification 2024

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Colin Crawford