Summary
Overview
Work History
Education
Skills
Timeline
Generic
COLIN DACY

COLIN DACY

Waxahachie,TX

Summary

Experienced operations manager with a strong background in leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, with a proven track record of enhancing business performance through effective leadership and innovative problem-solving.

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

15
15
years of professional experience

Work History

Car Sales Associate

Gilchrist Automotive
01.2025 - Current
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Responded to customer enquiries via telephone and email.
  • Greeted customers on lot and in showroom to answer questions about available inventory.
  • Closed a minimum of 8 sales per month by overcoming objections, negotiating price, and completing purchase contracts.

Manager of Operations

Bahama Bucks
08.2020 - 11.2024
  • Developed and implemented policies to streamline business operations, improving efficiency to maintain yearly sales of $750,000+
  • Managed budgets, consistently meeting financial targets.
  • Established performance standards, driving quality and safety across operations.
  • Collaborated on company-wide strategies to align with business objectives.
  • Oversaw inventory management, maintaining optimal stock levels and reducing waste.
  • Coordinated logistics for large-scale events, ensuring successful execution.
  • Addressed customer concerns promptly, enhancing satisfaction and loyalty.

Floor Manager

TNT Fireworks
01.2012 - 01.2016
  • Led staff adherence to safety guidelines, maintaining a clean and organized environment.
  • Assigned tasks based on team strengths, optimizing workflow.
  • Trained new employees on store policies and procedures, promoting consistency.
  • Monitored inventory levels, coordinating restocks as necessary.
  • Mentored staff in handling complex sales and challenging customer interactions to lead to yearly sales of $1,000,000+ in just 28 open days of sales.

Sales Associate

TNT Fireworks
01.2010 - 12.2011
  • Led staff adherence to safety guidelines, maintaining a clean and organized environment.
  • Assigned tasks based on team strengths, optimizing workflow.
  • Trained new employees on store policies and procedures, promoting consistency.
  • Monitored inventory levels, coordinating restocks as necessary.
  • Mentored staff in handling complex sales and challenging customer interactions.

Education

Associate of Applied Science - Business

Blinn College
Bryan, TX
05.2018

Skills

  • Logistics Management
  • Business Development
  • Organizational Management
  • Data Analysis
  • Performance Monitoring
  • Customer Service
  • Inventory Management
  • CRM (Customer Relationship Management)
  • Problem-Solving
  • Negotiation and sales strategy
  • Goal oriented
  • Coachable and Responds well to feedback

Timeline

Car Sales Associate

Gilchrist Automotive
01.2025 - Current

Manager of Operations

Bahama Bucks
08.2020 - 11.2024

Floor Manager

TNT Fireworks
01.2012 - 01.2016

Sales Associate

TNT Fireworks
01.2010 - 12.2011

Associate of Applied Science - Business

Blinn College

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