Dedicated customer service representative with strong problem-solving, active listening, and data entry skills. Committed to enhancing customer satisfaction and team efficiency.
Work History
Customer Service Representative
11 Years 3 Months
Publix | 05.2015 - Current
Resolved customer inquiries through effective communication and problem-solving techniques.
Trained new staff on company policies, service standards, and point-of-sale systems.
Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Cash handling operations including back office accounting functions