Colin Gormley
Lincoln,NE
Summary
Dynamic and highly reliable professional with extensive experience at Asian Fusion Restaurant, excelling in customer and food service. Proven ability to manage high-pressure situations while fostering teamwork and maintaining cleanliness. Recognized for optimizing guest flow and enhancing overall dining experiences through strong multitasking and effective communication skills.
Overview
3
3
years of professional experience
Work History
Bartender
Asian Fusion Restaurant
Lincoln, NE
10.2023 - Current
- Greeted and welcomed guests, ensuring a positive first impression.
- Provided menus and informed guests about daily specials and promotions.
- Managed seating arrangements to optimize guest flow and minimize wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Handled reservations efficiently, using booking systems to track availability.
- Took to-go orders by phone and informed customers of accurate wait times.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Supported team members during peak hours, fostering a collaborative work environment.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Assisted in maintaining cleanliness and organization of dining areas.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Host
Asian Fusion Restaurant
Lincoln, NE
01.2023 - Current
- Greeted and welcomed guests, ensuring a positive first impression.
- Provided menus and informed guests about daily specials and promotions.
- Managed seating arrangements to optimize guest flow and minimize wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Handled reservations efficiently, using booking systems to track availability.
- Took to-go orders by phone and informed customers of accurate wait times.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Supported team members during peak hours, fostering a collaborative work environment.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Assisted in maintaining cleanliness and organization of dining areas.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Education
High School Diploma -
Lincoln Southwest High School
Lincoln, NE05.2022
Skills
- Strong multitasking
- Customer service
- Food service
- Highly reliable
- Team player attitude
- Cleanliness and hygiene
- Payment processing
- POS system operation
Timeline
Bartender
Asian Fusion Restaurant
10.2023 - Current
Host
Asian Fusion Restaurant
01.2023 - Current
High School Diploma -
Lincoln Southwest High School