Summary
Overview
Work History
Education
Skills
Timeline
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Colin Harper

Boise,ID

Summary

Dependable and detail-oriented professional adept at quickly identifying and resolving operational issues, implementing new processes and providing exemplary customer service. Possesses excellent organizational, problem-solving, and communication skills.

Overview

2
2
years of professional experience

Work History

Operations Associate

Kohls
11.2022 - Current
  • Maintained and prioritized to-do-list and followed up to complete tasks on-time.
  • Executed and maintained quality control processes to meet criteria and standards and increase customer satisfaction.
  • Collaborated with other departments to establish smooth implementation of operational processes and procedures.
  • Followed shipping and receiving procedures for goods and materials.
  • Developed and implemented strategies to maximize productivity and streamline operations.
  • Conducted regular inventory audits to prevent stock shortages and losses.
  • Operated pallet jack to move unloaded goods to correct locations in warehouse.
  • Increased customer service success rates by quickly resolving issues.

Construction Worker

Anderson Construction
06.2022 - 08.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Gathered and disposed of worksite debris to remove safety hazards.

Assoiciate

Dominos
07.2021 - 03.2022
  • Responded to customer calls and emails to answer questions about products and services
  • Solved problems with products and services by providing customers with technical support
  • Investigated and resolved customer inquiries and complaints quickly
  • Responded proactively and positively to rapid change
  • Helped cook various foods quickly and efficiently

Education

High School Diploma -

Owyhee High School
Meridian, ID
06.2023

Skills

  • Information Updates
  • Inventory Reconciliation
  • Basic Mathematical Calculations
  • Customer Inquiries
  • OSHA Standards
  • Store Layouts
  • Equipment Operation
  • Project Management
  • Customer Service
  • Operations and Procedural Knowledge
  • Maintaining Clean Work Areas
  • Issue Resolution

Timeline

Operations Associate

Kohls
11.2022 - Current

Construction Worker

Anderson Construction
06.2022 - 08.2022

Assoiciate

Dominos
07.2021 - 03.2022

High School Diploma -

Owyhee High School

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Colin Harper